Standard Support
Our Standard
Support program is included with each registered product.
To use this free technical support service, email
support@moon-soft.com.
- Technical support via
web and email.
- Submit support
requests 24 hours a day.
- Response within two
business days.
- Support service
provided by our own highly-trained support team.
- Unlimited access to
our online
Knowledge Base and FAQs.
- Unlimited access to
our online
Discussion Groups.
- Support is limited to
general product usage questions. Questions relating to
external functionality such as operating systems,
development environments, third-party products or
various Windows technologies are not included. Indigo
Rose offers
Consulting Services to handle these types of
requests.
- All services are
provided subject to the current
Policies
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