More  than   Eleven  years of  experience  in    Information   Technology  with   focus  in    Supporting    Engineer     (Hardware). Expertise in various hardware platforms like PC-486,  Pentium,  Pentium II / III,   Novell  Netware 4.1 / 5.0,   Windows 95  /  98,  & Windows NT.

EXPERIENCE / ACCOMPLISHMENTS

Involving in Hardware & Supporting in Emke Group, Abu Dhabi, U.A.E.

Involved in Hardware & Marketing in Syscoms Information Technology, Abu Dhabi & Al Ain.

Involved in Sales & Servicing (Hardware) in Innovative Information Technology, Bombay, India

Involved in Service in Electronic Complex, Bombay, India

EDUCATIONAL / TECHNICAL BACKGROUND
 

Pre-University Course in Commerce (Std XII)

Certified Novell Administrator (CNA – 4.X)

Completed Certified Novell Engineer Course – 4.1

Completed Course in Windows NT – 3.51 ( Server / Workstation )

Diploma in Computer Hardware

Higher National Diploma in Business Computing

Certificate in Radio, Color TV and Video Servicing Course

Certificate in Novell's TechShare'99 (Netware 5, Zenworks & B. Manager)

EXPERIENCE:
 

EMKE GROUP

Abu Dhabi, U.A.E.

Supporting Engineer (Hardware)

January 1997 to Till Date

A   group  of  companies,  which   has  got   various  business  activities,   like   retail, manufacturing, agencies in U.A.E. as  well   in  India and other part  of  the  world.    The responsibilities   are maintaining    the Systems,  Upgrading  the Systems  &    Installing Software's.

Maintaining PC 486  & above  systems  through out the group. Upgraded  386 &  486 systems  to   Pentium II / III.  Installed   Windows 95,  Windows NT  Version  4.0   Server   /  Workstation,  Novell  Netware   4.x / 5.0  &   Sybase Adaptive Server 11.5.      Installed   packages   like  Visual Foxpro /  Foxpro,  Office'97 / 2000,  Corel   Word Perfect 8.0,  Corel  Draw,  Lotus   Smartsuite   etc.,      Installed    Internet   Products  like   Microsoft  Internet  Explorer  and   Netscape  Navigators.    Installed Hubs  & Switches with UTP Cables and BNC Cables.

Supporting  the Point  of  Sale   Systems  in  retail  outlets  supplied  by  ICL.  Trained  the cashiers in Point of Sale Systems.

Syscoms Information Technology

Abu Dhabi & Al-Ain

Hardware Engineer

June 1991 – September 1991

April 1992 – December 1996

 
Syscoms   Information   Technology,   one of  the    leading  Computer     Institution    in    Abu Dhabi  –   Al Ain   affiliated  to  University  of  Portsmouth,  UK and SCOTVEC,  UK  conducts  Degree  in  B.Sc.  in   Informatics  (Hons.),  &   Higher  National  Diploma  in     Business Computing  Course.    Syscoms   Re-sellers  of   DELL  systems  U.S.A.  &   Dealers   for  Unitron Systems.

Responsible   for  Marketing,    Installation  &  Maintenance  of  Systems     ( In House )   working  under  Novell  Netware   and  Unix  Operating   System.    Have      experience   especially in Novell  Netware  3.1X  &    4.1X,  SCO 3.2  Unix  O/S,  ORACLE  version 6   under Unix   &  Internet.    Trained  the  users  on    Novell    Netware  and   packages   like   Word, Excel  & PowerPoint etc.

Syscoms Information Technology is part of EMKE Group.

Innovative Information Technology

Bombay, INDIA

Sales / Service Engineer

October 1988 – March 1992

Innovative  markets  its  own  brand  of  Computer  Called  "IIT",    having   turn  over  of approximately    Rs. 30 Million.   Having  its own factory at  Pune ( Maharastra ).   Involved  in  Hardware   Sales,   Service,     Software Consultancy  and Training. Joined as a  Trainee Service  Engineer  and  after  six  months  promoted as Sales/ Service  Engineer. The responsibilities  includes  installation  &  maintenance of PC's,  LAN,  UPS, Stabilizers
& Fax Machines.

Electronic Complex

Bombay, INDIA

Trainee Service Engineer

January 1988 – July 1988

Electronic  Complex  is  one  of  the  leading  Service  Center  for Color  T.V’s ,  Video
& Computers.  Involved as Trainee Service Engineer.

Knowledge of Computers & Languages
 

Operating System                     : DOS, MS Windows 95 / 98, MS Windows NT,

                                                  Novell Netware 3.X, 4.X & 5.0 and SCO UNIX

Word Processors                     : MS-Word, Word-Perfect & WordPro

Spread Sheets                          : MS-Excel, Lotus 123 & Qpro

Database                                 : FoxPro & dBase

Presentations                           : Ms-PowerPoint & Freelance Graphics

Communication                       : Norton PCAnywhere & Cross Talk

PERSONAL DETAILS

Present Address                      :  C/o Mr. Elias D’souza

(For Correspondence)                National Bank Of Abu Dhabi

                                                 P. O. Box 4

                                                 Abu Dhabi

                                                  U.A.E.

Telephone                                : Res. 00 971 2 6413530

Date of Birth                            : 16/09/1966

Permanent Address                  : Alexander Villa

                                                 PILAR P. O.

                                                 Udupi Taluk

                                                 S.K. Pin 574113

                                                 India

Telephone                               : Res. 00 91 8252 50263.

Father’s Name                        : Alex Mendonca

Marital Status                         : Married.

E-Mail Address                      : melvinrm@hotmail.com

Web Address                        : www.angelfire.com/me/melvinrm

 
Last Revised: January 20, 2000