OBJECTIVE:

To obtain a challenging position in the Information Systems Management field, which will allow me to utilize my technical, communication, and organizational skills as well as allow me to build upon my knowledge to better benefit the company and myself.

EDUCATION:

University of Maryland Baltimore County

Baltimore, Maryland

Bachelor of Science in Information Systems

EXPERIENCE:

Business Analyst: TMSI Triad Management Systems, Inc. – Contractor for INNOLOG, Inc., McLean VA., Aug. 2001 – Present

• Analyze business processes and develop a software solution for the U.S. Fish & Wildlife Service in asset management and logistics.
• Data mapping and data conversion of their legacy system.
• Performed software testing to insure software integrity.

• Provide user/customer support and client training of MAXIMO Modules and Applications in individual or large groups settings until all users have a general to proficient knowledge of MAXIMO and its components.
• Create and edit technical training documentation for each of the MAXIMO Modules and Applications.

Implementation Specialist: Total Resource Management, Alexandria VA., Oct. 1999-Aug. 2001

·         Major duties consist of project planning for multi-million dollar projects for the U.S. Marine Corps, U.S. Navy, CNET and other entities of the Department of Defense.  Conducted site assessments throughout the United States to gather customer requirements for implementing MAXIMO by holding Corporate and Lower Management meetings to discuss their current legacy system and any requirements for the new application system.

·         Data conversions utilizing Oracle , data scrubbing utilizing Oracle, Access, and Excel to minimize the chance of errors when legacy data is inputted in to MAXIMO, configure databases, and customize software applications to client specifications. 

·         Developed Standard Operating Procedures for customers to maximize productivity and accuracy and establish standard business practices.

·         Provided user/customer support and on-site client training of MAXIMO Modules and Applications in individual or large groups settings until all users have a general to proficient knowledge of MAXIMO and its components.

·         Created and edited technical training documentation for each of the MAXIMO Modules and Applications.

Computer Clerk (Internship): United States Department of Agriculture, Washington D.C., June 1999-September 1999

·         Assisted Deputy Administrator of Farm Programs in a Congress mandated project to transform all forms and applications utilized within USDA so that they could be put to use on the Internet for emailing, printing, and saving.

Student Trainee (Computer): Dec. 1998-May 1999 (USDA)

·         Conducted end-user training on a one-on-one basis. 

·         Performed inventories, evaluations, and surveys of computer hardware and software. 

·         Assisted in creating office automation software, programming and testing individual programs, and installation of desktop software. 

·         Performed key role in Year 2000 (Y2K) testing compliance initiative.

SKILLS:

Operating Systems:

Programming:

Other Applications:

·         Windows NT 4.0

·         SQR

·         MAXIMO

·         Windows 98

·         C

·         MAXIMO Analyzer

·         Windows 95

·         C++

·         MAXIMO Workflow

·         UNIX

·         Pascal

·         Oracle 8

·         Novell

·         HTML

·         Access

·         Microsoft Office 97

·         Corel Word Perfect

·         Internet Explorer

·         FTP

·         Lotus Notes

HONORS & AWARDS:

·         Senatorial Scholarship                      ·    Jericho Special Gift Scholarship

·         Dean’s List Honor                            ·    Special Person Volunteer Award

REFERENCES:

Available upon request.