If you're still really confused about this whole FTP process, check out this paper, and for more specific info on Fetch check with our pals over at Webmonkey. Same thing for more info on CuteFTP. FTPplanet has created a great WS_FTP tutorial for Angelfire members. Check it out here!

Q: Where do I find graphical FTP programs?

Many excellent graphical FTP programs are available on the Web. Fetch is a popular graphical FTP program for Macs, while WS-FTP is popular FTP program for Windows. If you would like a master list of all the FTP programs available, check out Lycos Downloads.

Q: How do I upload files to Angelfire with this graphical FTP program I just got?

If you are using a graphical FTP program, you will probably choose something like 'Open Connection' or 'Connect Remote'. When you a see a menu to fill in, type in the following information:

     ---------------------------------------------
       Host:           ftp.angelfire.com
       User ID:        [/Angelfire Directory/Angelfire Member Name]
       Password:       [Angelfire Password]
       Directory:      /
     ---------------------------------------------

These may not by the exact field names used by your FTP program, but they should be similar. There may be other fields, but you can safely ignore them; the default values should be fine. To transfer the file, select something like 'Upload File', 'Transfer File', 'Put File'. Please be sure to transfer your files (especially graphics) in 'binary' or 'raw data' mode. Your FTP program may support drag-and-drop (can't hurt to try). Once you've successfully uploaded your files, they are immediately available on the Web.

For more specific instructions, refer to the help documents that came with your software.

Q: How can I upload files to Angelfire from my command-line interface?

If you are using a command-line oriented FTP program, the connection will go something like this:

----------------------------------------------------------
 ftp> ftp.angelfire.com
   Connected to ftp.angelfire.com.
 Name: USER
   331 Now enter your Angelfire password.
 Password: PASSWORD
   230 User 'USER' logged on.
 ftp> bin
   200 Type set to 'I' (IMAGE aka BINARY).
 ftp> put FILE
   200 Port command succeeded.
   150 Opening BINARY mode data connection for 'test.gif'.
   226 Transfer complete. (90000 bytes still available)
----------------------------------------------------------

The first command, 'bin', puts your FTP program into 'binary transfer mode'. If you are transferring HTML files, this doesn't matter, but if you are transferring a GIF or JPEG it is very important to transfer it as a BINARY file instead of an ASCII file. The second step transfers the file to your Web account. You can then type 'ls' to see a list of all your files, or '?' to get a list of other commands.

Q: How do I upload my files to Angelfire using my browser?

Many browsers let you use FTP to view and download files but please realize most browsers will not let you upload files by FTP. Be sure that your browser actually supports 'FTP Upload'. In particular, versions of Netscape prior to 2.0 support downloading by FTP but not uploading.

If you are using Netscape 2.0 or better, here's how to open an FTP connection:

1. Select Open Location from the File menu.

2.Type in the following URL:

ftp://[username]@ftp.angelfire.com.

Where [username] is your Lycos Network Passport name. You cannot use your Angelfire directory name for browser FTP - it will only work with your Lycos Network Passport name.

If you signed up for Angelfire after March 3, 2000, you already have a Lycos Network Passport name - you can see what it is if you log-in to the Angelfire Webshell - it's listed above "Home Page: https://www.angelfire.com/..." near the top. If you are an older Angelfire user, you can upgrade to a Lycos Network Passport by clicking the link int the Webshell above the "Home Page: https://www.angelfire.com/..." line. You only need to do this if you want to continue using browser FTP.

Remember that names are CASE sensitive.

3. When Netscape prompts you to enter a password, enter your Angelfire password. You will be taken straight to a list of files in your directory. You may now transfer a file to your Angelfire account by either dragging-and-dropping that file onto the Netscape window, or select Upload file... from the Netscape File menu.

If you are having problems with entering your password, you may enter your password when you open the location as follows:

ftp://[username]:[password]@ftp.angelfire.com

Where [username] is your Lycos Network Passport name and [password] is your password.

4. On the Macintosh, under the File Menu, remember to select "Upload File..."

5. After you're finished uploading, your file is ready to be used with your homepage. If you uploaded a complete HTML document, it's immediately viewable.

Q: Can I use anonymous FTP to upload my Angelfire files?

No. Be sure to always log on using your Angelfire directory, member name and password. Anonymous FTP will not work. You are taken to your member directory when you connect.

Q: What do I do if I have a problem uploading my files to Angelfire with FTP?

We have tested this system with a number of Mac, Windows, Windows 95, 98, NT, and UNIX machines. If you encounter any problems, please report them by use our Feedback Form. Please specify what type of computer you are using, which FTP software you are using, what you were trying to do, what error messages you received, and other information that might be relevant. If your FTP program creates a 'log file' or 'FTP transcript', it would be helpful to include that file also.

Q: I uploaded some images and they are not in my images directory, why?

We automatically place an images folder within each member's directory in the Web Shell. We DO NOT however, automatically place images within this folder as we used to. Previously, we placed any non-HTML pages in this directory, but now with subdirectory naming capability, we are letting members decide where to put their images. If you look through your main, top-level directory, your images should be there.