Jack
Chen
5611 Fairview Forest Dr. http://www.jackc.cjb.net/ Cellular
(832) 877-4138
Houston, TX 77088 JChen324@earthlink.net
Career
Objective: Seeking a
challenging and rewarding position as a Billing Specialist.
Specific interests include high
level customer & business support in a growing organization.
Educational Background:
University
of Houston - Central Campus.
Bachelor
of Science in Technology; Information Systems Technology major
Minor in
Industrial Supervision & Leadership; Expected Graduation: May 2003.
Professional Experience:
Office
Manager – Garcia Consultants, Inc December
2002 – Present
·
Identify discrepancies and work with technical staff for
resolution. Duties include data analysis on proper coding, pricing and contract
administration.
·
Audit, trace and followup on all unfinished reports and
unbilled charges.
·
Coordinate daily with 30 medical case managers, insurance
adjusters and supervisors in Texas to identify report & billing issues.
·
Own and maintain client database. Responsibilities include
report production, invoice quality assurance and customer discrepancy
resolution.
·
Provide operational support by keeping track of accounts
receiveables, researching new ideas brought on by management and providing
services to internal
& external
associates.
Crude Oil
Analyst – Gulfmark Energy April
– September 2001
·
Coordinate with the accounting, transportation, and
scheduling depts to ensure complete and accurate information. Responsibilities include
updating pipeline information, verifying accurate tariff and royalty charges.
·
Audit the allocation of crude oil receipts/deliveries in
the Gulf of Mexico region.
·
Independently research and reconcile customer accounts
discrepancies to ensure a smooth transition into the next business cycle.
·
Maintain, audit & update prior period corrections.
·
Verify & enter oil allocation data into the Crude Oil
Tracking System.
·
Maintain & update the customer files in the
organzational database.
·
Serve as liaison to set up accounting codes (GE codes)
used for uploading/downloading.
·
Establish system interfaces between the Shell, Texaco, and
Energy Xchange mainframes.
·
Serve as a point of contact for newly established FERC
regulations.
·
Write Energy Information Administration reports for the
U.S. Dept of Energy and the American Petroleum Institute. Responsibilities
include researching,
analyzing,
and confirming oil ticket allocations on over 30,000 miles of pipelines.
·
Research pipeline discrepancy reports for the Louisiana
Dept of Natural Resources.
·
Analyze and correct general journal kickouts from the
AS/400 system before the fifth workday of each month.
Testimonials:
“Jack is
an asset to my group and the department. He is a hard worker who is always
eager and willing to take on additional job functions.”
Excerpt
from an employee performance review – Eric A. Milioto; Shell Pipeline Company
"I
found him to be very sincere, responsible, and dedicated to his course
work"
Excerpt
from recommendation letter - Dr. Liz Hernandez; University of Houston
"He was effective in
keeping up with class assignments and always completed it with great
satisfaction. Jack not only juggled work and family responsibilities, he
excelled in his responsibilitites as a student"
Excerpt
from recommendation letter - Professor Joel Cash; North Harris College.
Software
Knowledge: Microsoft
Word, Access, Excel, Powerpoint, Frontpage, Outlook, Adobe Acrobat, HTML,
SQL
Server 2000, PEDRO(gov’t reporting
software), AS/400, SAP and various crude oil accounting softwares.
