Liability Disclaimer

We have made every effort to ensure you the quality products you deserve and provide accurate information about these products. Robinson Harness claims no responsibility whatsoever for results of any kind due to the use or misuse of any merchandise made or sold by us. We have no control over how these products are used or whether they are used properly, or for their intended purpose.

Product Warranty

Our products have been crafted for their quality and durability. All merchandise sold by us is 100% guaranteed to be free of defects upon arrival to you with the exception of any closeout products. However, we will not be held responsible for damage to any product due to abuse or misuse of any kind. All animals can be unpredictable and destructive to a product no matter how good the quality. No item we sell is guaranteed to be 100% indestructible nor is it guaranteed last forever.

Refunds/Exchanges

We pride ourselves on our products and want you to be 100% satisfied with your purchase. Please examine your order when it arrives. If you are not completely satisfied, you may return the item/s in clean, unused condition within 14 days of receipt for a refund, credit or exchange for another item. Please include copy of original receipt and note whether you would like a refund, credit or exchange. Any clearance, closeouts, used or consigned items are not returnable. Customized products or special orders are not refundable.

 Sorry, shipping costs are non-refundable.

Damages

Please inspect your packages upon arrival. If there is any damage to the package DO NOT ACCEPT IT. Notify your post office immediately. We must be notified of any damaged packages within 24 hours.