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We call on the Malaysian Government to raise the quality of service in the government hospitals and clinics as well as welfare for poor patients.
Statement by Dr Tan Seng Giaw, DAP National Vice-Chairman and MP for Kepong on the report of multinational drug companies raising drug prices by 10 to 20% in March, 2001. 28.2.2001.

 
Medical service in Malaysia is not the best nor the worst in the world. That she has clinics in most rural areas is often quoted. But, there are many areas that have to be improved such as the quality of health care.

The quality of health care depends on many things including the availability of cheaper drugs and the types of service. We buy drugs from multinational and smaller firms.

Multinational drug firms dominate the market. Then, smaller firms
manufacture generic drugs—drugs that are no longer under patent rights. These are cheaper. However, the smaller firms follow the big ones to increase prices. Patients pay more. It seems that the Government provides a list of drugs with lower prices.

The Government should ensure the quality of generic drugs. It has to step up its surveillance of pharmaceutical firms. It should have scrutiny over the prices of drugs by multinational and generic firms to prevent wanton increase.

People still depend on government clinics, hospitals and privatized
hospitals for medical treatment. However, the quality of service and the
attitude of some staff members are not good enough.

IMPROVE SERVICE


Although the Government promises that she would not shirk the duty of
providing better

service, some patients face difficulty. The poor need welfare care.

The Government allocates about RM 2.6 billion a year for medical treatment, providing service for about five million new outpatients and about one million inpatients. Other patients see private doctors.

People require affordable health care. There are private health care
insurance. However, we are still waiting for the Government to work out a workable national health insurance. But, we must learn from other countries such as United Kingdom so as to prevent mistakes.

Meanwhile, some patients have a tough time. The shortage of doctors makes matters worse. There are long waiting lists for operations and other types of procedure. For example, a patient attends a government clinic. He or she waits, sometimes for hours. A doctor examines and does tests. One or two weeks later, he or she sees another doctor who admits the patient a few days for further tests. He or she is then referred to another clinic. After perhaps four to six months, he or she may still be in the dark about diagnosis and treatment. The corporatized or privatized university hospital may charge as much as other private hospitals unless the patients receive welfare care.


Dr Tan Seng Giaw

 

 
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