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Everybody Can Share in Corporate Rewards

Number of Smoking Rooms About Right

Computer System is State-of-the-Art

Gold Card Discount Program Has New Restaurant and Tour Options

Holiday Party Moves, Result is Lower price

Buon Giorno to a New Breakfast Menu

Minibar Update

Hotel Decor Trending Towards Modern

New Paint, Bedspreads

 

Everyone can share in Corporate Rewards

You can help yourself and help the Club if you know of companies that bring Guests to San Francisco.

Most Club Donatello Owners are familiar with our "Friends and Family" program, under which Guests at the Club get a special rate and the Owner who refers them is entered in a contest for top producers.

Our new Corporate Rewards program works the same way – except that it has a double advantage for Owners.

If you refer business friends or associates to the Club, they’ll get a special rate of $139 plus tax, including parking or a Buon Giorno breakfast. You’ll get double credits – one under the Friends and Family program, another in the Corporate Rewards program.

Year-end prizes for the top five or six Owners include room nights and logo items. Give it a try! We all know somebody who visits San Francisco.

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Number of Smoking Rooms is About Right

The six Club Donatello rooms for smokers – 1101-1106 – will remain as they are – no more, no less.

Following the February Board of Directors meeting, information was gathered about how many smokers wanted a room but couldn’t get one, and how many non-smokers had to settle for one of those rooms.

The results showed that the rooms were occupied 40% of the time by exchange guests, 30% by corporate clients and 15% by Owners. There seemed to be no instances of smokers or non-smokers not getting the room type they wanted, leading to the conclusion that six was the appropriate number of rooms.

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Computer System is State of the Art

A new computer system for the Hotel Donatello, shared by Club Donatello, goes live May 2 after weeks of staff training.

The system is used for accounting, reservations and all other aspects of operation, according to Hotel General Manager Trond Aakre.

Aakre said Shell is spending $3.5 million on the new system. The Donatello is the first property to install it, something for which Aakre had campaigned. He commented that it will be two years before all the Shell properties get it. He described the system as "state-of-the-art" and "intuititve."

How do you like your room? Do you prefer a goose-down pillow or foam? Do you want a full turn-down with the bedspread removed, or simply a turn back? Would you like the blanket brought out?

With the new Hotel/Club system there will be a way to store this information (once it is gathered) and automatically attach it to your reservation so you’ll always get the treatment you want when you check in.

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Gold Card Discount Program Has New Restaurant and Tour Options

Five more companies have joined the Club Donatello Gold Card program, providing discounts to  Owners who show their Gold Card. More places will be added to the fold soon.

Pier Market, Chic’s, San Francisco Coffee Roasting Co., Local Taste of the City Tours and Hobnob Tours participate along with Palio d’Asti restaurant and La Scene Café & Bar. Macy*s Welcome Savings Pass cards, good for 11% discounts, continue to be available.

The discounts are also available to all Guests in the Club who obtain a temporary card from a Management Team member.

Pier Market, Chic’s and San Francisco Coffee Roasting Company are all located on Pier 39. A Pier 39 discount book covering other Pier 39 establishments is available from the Club Management. Those spots include Bubba Gump Shrimp Co., Crab House, Neptune’s Palace, North Beach Pizza and Swiss Louis Italian and Seafood Restaurant.

Pier Market specializes in mesquite grilling of fresh fish, served with fresh bread and local wines. Its clam chowder has won awards.

Chic’s, also a seafood restaurant, serves breakfast, lunch and dinner, along with spectacular views of the Golden Gate Bridge, Alcatraz and the Bay. San Francisco Coffee Roasting Co., as the name suggests, is a stylish place to relax with a cappuccino or latte.

Local Tastes of the City Tours enables you to eat your way across San Francisco with explorations of Chinatown, North Beach, Golden Gate Park, the Haight and Fisherman’s Wharf. These five walking tours go into local bakeries, restaurants and cafes – usually right into the kitchen. Each tour ends with a full meal at a neighborhood restaurant with phenomenal food.

Hobnob Tours provides really in-depth walking tours of Nob Hill. The local guides bring alive the silver kings and railroad barons with history and humor. From the sites of the railroaders’ homes to the ballrooms of the Fairmont Hotel (whose stone walls survived the 1906 earthquake), every spot on the hill exudes San Franciscana. Breakfast, luncheon or high tea before or after a tour are optional.

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Holiday Party Moves, Results in Lower Price

Many changes will greet those who attend this year’s Club Donatello Holiday Party Dec. 4, including a 15% reduction in the price.

While everything else in the world escalates in price, some judicious planning by the Social Events Committee has trimmed the price this year to $85, without cutting any of the things that have made the party such a popular, festive event.

After several years at the Westin St. Francis, the Committee decided it was time for a change and selected the recently redecorated ballroom of the Marines’ Memorial Club just one block from The Donatello at Sutter and Mason Streets.

Like the St. Francis, Marines Memorial reflects the grandeur of another era, with its high ceilings and period moldings.

The new chef at the Marines Memorial has received good reviews in the city. Committee members have been pleased with their testing, too.

The music at last year’s party received good reviews and the group has been invited back. Everybody enjoyed them so much that they were sorry when the evening ended, so this time they’ll play a little longer.

The popular raffle for Exchange Weeks at worldwide resorts will continue. So will the silent auction. The auction will be moved to the Terrace Room of The Donatello; the champagne reception there will be the bidding hour. This change means that the auction baskets won’t have to be transferred back to the Club when the bidding closes.

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Buon Giorno to a New Breakfast Menu

A new menu with many more choices is in the works for the Club Donatello Buon Giorno breakfast.

The additions are in response to requests for items such as yogurt or some other protein. The new items will add to the price of the Buon Giorno breakfast, but the Board is evaluating a discount for Owners, so there may be no change in the cost to them.

Mandy Vergara, Rooms Operations Manager, reported to the Board of Directors in April that the current breakfast revenue is "just above break-even."

Minibar Update: In another food and beverage matter, President & CEO Don R. Thomas reported to the Board that all documentation for the Club’s liquor license has been completed for presentation to the Alcoholic Beverage Control agency (ABC).

By July or August the Club will be able to stock liquor in the mini-bars in the rooms.

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Club Room Package Raises Funds for PBS

Club Donatello has been a star on television in April 2005.

The Club offered a stay for the fundraising auction of KTEH TV, the PBS station in the San Jose area.

Viewers of the station knew what they were bidding for because they could see a DVD with recent Club photos, created by Rooms Operations Manager Mandy Vergara.

The Club will measure the effectiveness of the medium for future promotions of this nature.

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Hotel Decor Trending to Modern

The difference in appearance of Club Donatello and Hotel Donatello rooms will become more pronounced in the next few months as the hotel undergoes a renovation/modernization program.

According to Trond Aakre, General Manager of the Hotel, the kitchenettes and other built-ins in hotel rooms make them look more modern. For that reason, he developed a modern pattern for a fabric made in Japan. The furniture will be made in Los Angeles.

Carpets will be installed in July, Aakre said. New couches should arrive at the end of August. A major redecoration of hotel rooms will occur in 2010.

By November 1, wireless Internet access will be available throughout The Donatello. It will be free, except in the lobby phone booth, where there will also be a printer.

Aakre said he is negotiating with the current wi-fi operator. The hotel already owns the wiring. The repeaters, already obsolete, will be replaced and improved.

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New paint, Bedspreads

By the start of the Annual Owners Meeting May 21, many Club rooms will have new bedspreads.

Rooms Operations Manager Mandy Vergara reported to the Board of Directors in April that in addition, carpet would be replaced in five rooms. His staff and contractors have completed painting or touching up of 32 rooms.

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