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Chapter 16
Social Psychology
I) Attribution Theory
    A) Involves determining the causes of peoples' behavior
    B) Situational Cause: Cause of behavior is brought about by something in the environment
    C) Dispositional Cause: Cause of behavior is based on personality factors

II) Biases in Attribution
    A) Fundamental Attribution Error:
        1) We attribute behavior to internal traits, underestimate situational variables
    B) Self-Serving Bias:
        1) We attribute our successes to disposition and our failures to situations
        2) Helps us maintain a positive outlook and self-image
    C) Halo Effect:
        1) Favorable or unfavorable impressions of a person biases future expectations and
        influences about that person

III) Conformity
    A) Tendency to follow others in attitudes or behaviors
    B) Generally positive, allows us to live together
    C) Asch’s Study
        1) Used 7-9 people, only one a real subject
        2) Had people judging line lengths
        3) At first confederates told the truth
        4) Then they all began giving the same wrong answer
    D) Follow Up Studies
     Later, Asch measured the effect of having at least one confederate dissent & give the
     correct answer
    E) Conformity Increases
        When:
        1) People are unsure of a situation
        2) People are of low group status
        3) People lack information
        4) The behavior is public

IV) Obedience
    A) Milgram tested obedience to authority by having a subject shock a learner
    (his confederate) with increasingly stronger shocks for errors
    B) The confederate first complains, then screams, then ceases responding
    C) Experimenter orders subject to continue the shocks
    D) Obedience Reduced
        When:
        1) teacher can see learner
        2) teacher has to hold learner's hand to the shock plate
        3) the experimenter leaves

V) Compliance Techniques
    A) Foot in the Door
        1) Start with a small request
        2) Follow up with a large one
    B) Door in the Face
        1) Start with a large request
        2) Follow up with a small one
    C) Low-Ball
        1) Make an attractive initial offer
        2) After getting a commitment, make the terms less appealing

VI) Cognitive Dissonance
    A) Discomfort that occurs when a person holds two attitudes or thoughts
    (cognition’s) that contradict each other
    B) Reducing dissonance
        1) Modify one or both cognition’s
        2) Change importance of one cognition
        3) Add additional cognition’s
        4) Deny that cognition’s are related

VII) Theories of Prejudice
    A) Us vs. Them
        1) Occurs when we divide the world between in-groups and out-groups,
        thus encouraging prejudice
    B) Social Learning Theory
        1) Reward, punishment, and observation of prejudice increases its occurrence.

VIII) Altruism
    A) Helping those in need without any personal gain
    B) Chances of helping affected by number of bystanders
    C) Diffusion of Responsibility:
        1) The feeling that other bystanders will take responsibility in an emergency
 
IX) Aggression
    A) Causes are complex:
        1) Biological Factors
            a) Genetic influence:
            b) Testosterone levels also correlate with aggression
            c) Alcohol usage increases aggression
        2) Frustration-Aggression
            a) Behavior is directed toward a goal
            b) Achievement of the goal is blocked
            c) Causes frustration
            d) Frustration increases aggression
        3) Social Learning Theory
            a) Aggression learned by:
                1) Observation and Modeling
                2) Reinforcement
                3) Punishment

X)  Related Links