Assessing Intended Outcomes in Administrative
and Educational Support Units
Overview
of the Assessment Process
Implementing/Assessing Intended Outcomes*
Creating Assessment Plans; Embedding Assessment
Building Performance Assessment Rubrics
Creating Simple and Effective Data Reports
Reporting and Evaluating Assessment Findings; Closing the Loop
Sample Assessment Plans with Related Rubrics, Data Reports and Reports of
Assessment Findings
*Outcomes
for administrative and educational support units often focus on the
effectiveness and efficiency of services provided, constituent satisfaction,
and impact on services, functions, processes or student learning.
Review of Key Information/Steps Taken Prior
to Creating the Assessment Plan
Institutional
Identify institutional goals.
Department/Unit
Identify primary functions of the unit.
Focus of Assessment
Indicate if assessment will focus on effectiveness, efficiency, constituent
satisfaction or impact on functions, services, processes or student learning.
Demonstration
Find
and create assessment rubrics in RubiStar.
Manage
and track assessment data with the KAPS
tracking system.
Group
Work
Participants will break into small groups to develop assessment plans.
Representatives
from groups will present the plans to all participants.