Annual Assessment Plan

Administrative Departments & Educational Support Services

Department: Registrar Academic Year: 2008-09

Completed by: Gayle Hunter Date: November 5, 2008

1. Mission Statement: To aid in student registration and graduation processes and maintain and safeguard accurate student academic records in compliance with college, state, and federal laws, rules, and procedures.

1	2	3	4	5	6
Intended Outcomes	Assessment Measures	Performance Criteria/Expected Results	Related Strategic Plan Goal	Evaluation and Planned Actions	Use of Results (Close the Loop)
Implement initiatives to increase campus awareness of the established due date for graduation applications.	Monitor the number of initiatives.	At least three initiatives will be implemented.	3.3
Increase the percentage of graduation applications received by the established due date.	Track data on the number of graduation applications received by the established due date and those received after the established due date.	Baseline percentage will be established.	3.3
Reduce the length of time to finalize processing of graduation applications.	Track the length of time to finalize processing of graduation applications each semester; compare results to current timeframe of 8 weeks to determine change.	The length of time to process graduation applications at the end of each term will be reduced by 1 week.	3.3

NOTE: assessment should focus on effectiveness, efficiency, constituent satisfaction, or impact on functions, services, processes or student learning.