Department: Information Services Academic Year: 2007-08

Completed by: Mike Davis

1. Mission Statement:

1	2	3	4	5	6
Intended Outcomes	Assessment Measures	Performance Criteria/Expected Results	Related Strategic Plan Goal	Results and Planned Actions	Use of Results (Close the Loop)
Finance business process of the Banner administrative software system will be operational.	Installation of the Finance business process.	Operational and working correctly by fall 2008	4.4 4.5	Finance business process became operational summer 2008.	Monitor progress and make adjustments as needed to keep the process operating properly.
Information Services staff will acquire skills necessary to install, convert, and maintain the Banner administrative software system.	1) Staff participation in training opportunities.	1) 100% staff participation in training sessions	2.3	100% of IS staff attended training sessions offered regarding the conversion to the Banner system.	The increased abilities of staff contributed to the efficient installation of the Banner system to date, and will continue to contribute throughout the completion of the installation.

NOTE: assessment should focus on effectiveness, efficiency, constituent satisfaction, or impact on functions, services, processes or student learning.