Department: Advising
& Student Services Academic Year: 2008-09
Completed by: Maggie McLaughlin Date:
September 22, 2009
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Department Mission Statement:
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Intended Outcomes |
Assessment Measures |
Performance Criteria/Expected Results |
Related Strategic Plan Goal |
Evaluation Results |
Planned Actions |
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Students
will report increasing satisfaction with advising services. |
Student
Satisfaction Survey |
90% of
students surveyed during open registration each semester will report good or
higher satisfaction |
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96.5% of
students surveyed indicated satisfaction.
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Continue
to survey students twice per year during registration. |
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Registration
in the dual enrollment program will increase each semester. |
Dual enrollment
student registration data |
Registration
data will show a 10% increase each semester |
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Student
registration in the dual enrollment program increased 21% from Fall, 2008, to
Spring 2009. |
Continue
to track dual enrollment registrations. |
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Create a
student career center |
Career
Center operational |
Operational
by Jan, 2009. |
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Career
center opened in Jan, 2009. |
Track
student usage of services offered in the career center. |
NOTE: assessment should focus on
effectiveness, efficiency, constituent satisfaction, or impact on functions,
services, processes or student learning.