1. Make sure that the correct modem is selected in the dialer.
   
   
2. Make sure (by looking at the modem diagnostics) that the correct modem drivers are being used. If not, find and install the correct drivers.
   
   
3. Uninstall and reinstall the dialer.
   
   
4. If this does not work, or is not the case try reinstalling the modem.
   
   
5. If the modem responds to diagnostics, and responds to ATZ in HyperTerminal, try uninstalling and reinstalling Dialup Networking.
   
   
6. Doesn't look like the modem is working. Refer to computer manufacturer.
   
   

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