Resume

Associates in Applied Science, Computer Information Systems Specialist, Microcomputer Option, Carl Sandburg College, IL, Degree earned: May 2001.

Ø	Earned a GPA 3.4.
Ø	Served as Student Representative to The Board of Trustees.
Ø	Served as a President's Ambassador Club member.
Ø	Student Laureate Award nominee 2001.
Ø	Served on the Student Government Association as an Executive Officer.

Ø	Learning C in the work environment.
Ø	Project assigned: update and enhance current conveyor program for better, overall efficiency and usability.

Ø	Enhanced my customization skills regarding application and operating system software.
Ø	Increased my trouble-shooting ability concerning software and hardware installations and repair.
Ø	Gained installation knowledge in Rumba, ES-DDI, Corel WordPerfect and NT Service Packs.
Ø	Raised my level of interpersonal skills necessary to work with a broad variety of clientele.

Computer Technician Supervisor, Staples Office Supply, Burlington, IA 52601: November 1996 to November 1998.

Ø	Promoted from Sales Associate to Electronics Supervisor while at the Davenport, IA store in January 1997.
Ø	Promoted to Key Carrier/Manager On Duty in March 1997.
Ø	Promoted to Computer Technician Supervisor/Manager On Duty in March 1998 upon relocation to the Burlington, IA store.
Ø	Successfully trained employees to the high standards set forth by our Mission Statement to reach company goals.
Ø	Gained further leadership abilities while managing 20 employees and over $1,000,000 worth of merchandise.

Ø	Amplified my ability to handle pressure while earning a Combat Action Ribbon during Desert Shield and Desert Storm.
Ø	Organized over 10,000 dental records.
Ø	Reconstructed our database system to DENMIS Database Systems.
Ø	Honorably discharged at the end of obligated service with a Good Conduct Medal.

Ø	Successfully completed a self-initiated project using Creative Labs hardware and software after Creative Labs technical support said it has never been done.
Ø	Creativity with ideas and design has been able to assist me in resolving difficult situations.
Ø	Logically installed new computer systems to a network for OSF Medical Center in Peoria, IL while working with Computer Age Inc.
Ø	Currently working on two self-started projects involving Visual Basic and Microsoft Access Database.