ALANDE LOUIS Monday, August 1, 2005 2:19 PM
3169 Kingswood Ct /Mansfield, TX 76063/Home: 817-453-6249/ aljenlana@yahoo.com
SUMMARY
Bilingual manager with more than 10 years of management/sales experience in retail/distribution/pharmaceutical industry
EXPERIENCE
Target Corporation, Midlothian, Texas
Operations Team Leader, 2004 - 2005
Manage group of 40 warehouse employees in 1.2 million square ft warehouse facility. Oversee the MBP (Movies & Music, Breakpack, and Packing) Department of the distribution center. Job functions performed by employees included receiving Streetdate items, moving of merchandise within DC, packing of merchandise into smaller store size quantities and other logistical functions.
¨ Committees included: Safety, Communication, and Logistics
¨ AS400/WMS Experience
Ostler International dba Certifit, (MD, MN, NJ, TX)
Operations and Facilities Manager, 1999 - 2004
Managed day-to-day operations for retail/warehouse facility in various states. Planned and executed company standards including communications, operations, and human resource policies. Supervised a group of support staff to perform all aspects of retail store and warehouse distribution operation.
¨ Baltimore location: Increased sales fom $55,000 per month to $175,000 per month.
¨ Selected by Corporate HQ to open newest location (Dallas, TX) to compete with competitor.
OC Tanner Recognition Company, Salt Lake City, Utah
Account Representative, 1997 - 1999
Managed 10+ retail accounts with total sales ranging from $50K to $2M. Supervised order management, customer relations, and accounts receivable. Supported clerical and order processing needs of sales staff and parts department. Coordinated daily with manufacturing/warehouse supervisors on merchandise readiness and delivery to clients.
ARUP Laboratories , Salt Lake City, Utah
Extraction Analyst, 1996 - 1997
Performed detailed analysis on customer complaint samples in detecting illegal substance use. Prepared specimens and appropriate chains of custody prior to performing tests. Organize and maintain laboratory area, operate laboratory equipment, and handle hazardous biological waste. Calibrated and maintained laboratory sample counting equipment and survey instrumentation.
¨ Promoted from Receiver to Extraction Analyst
University of Utah Hospital, Salt Lake City, Utah
Administrative Assistant II, 1993 - 1996
Provided wide range of administrative and clerical duties to the Office of Vice President for Health Sciences. Duties included: scheduling appointments and meetings, providing public information on programs, typing, filing, faxing, and answering phones.
¨ Awarded John M. Matsen Fellowship for research on turn-around time
United States House of Representative, Washington DC
Congressional Intern/Office Assistant, 1995 – 1995 (Winter Qtr)
Quarter of 1995-Selected by Hinckley Institute to be an intern for Congressman Bill Orton (D-UT). Represented regional interests to local businesses as well as state and federal government agencies. Attended weekly meetings of congressional hearings and commissions on various issues from Healthcare Reform to the Brady Bill. Possess strong managerial, communications, and organizational skills.
Florida Community Health Centers, Inc, Ft. Pierce, FL
Clinical Translator/Educator, 1992 - 1993
Discussed cases with physician and other health professionals to prepare comprehensive patient care plan for Spanish and Haitian-Creole speaking patients. Migrant patients accounted for more than 60% of patients seen by this center. Performed initial and follow-up evaluations including history and physical examinations, laboratory and skin test interpretations, and ordering therapy and drug treatments.
¨ Developed a physician resource directory used nationwide (see Addendum)
FOREIGN LANGUAGE SKILLS
Fluent in Spanish and Haitian Creole
EDUCATION
Indian River Community College, Fort Pierce, Florida
Nov. 1992
GPA: 3.0. Took college preparatory classes
University of Utah, Salt Lake City, Utah
B.S., Behavioral Health & Science, May 1998
Dean's List
University of Utah, Salt Lake City
Post-graduate, Public Administration, 1998-1999
Spent 1 year post graduate studies in Public Administration
TRAINING/CERTIFICATIONS
Six Sigma Training; Coaching & Corrective Action Training
Target Logistics College, Minneapolis, MN, Feb 2005
Resume Addendum
PUBLICATIONS
Patient Education Materials: A Resource Directory. National Association of Community Health Centers, Washington DC, December 1993, 232. This resource directory was funded by a grant from Metropolitan Life Foundation to address the growing need of linguistically appropriate materials for healthcare providers and patients.
