:.Corporate Objective.:
Pay-Tel Communications, Inc., a North Carolina based, Inmate Phone Service Provider and Public Payphone Service provider is dedicated to providing the highest quality and most dependable telecommunications service to the facilities in which we operate and to the people they serve. The company's mission is to provide advanced telecommunications products and services to better serve our clients while continuing to pay competitive commissions. Pay-Tel's consistent managed growth in the southeastern United States attests to a sterling track record of providing the finest inmate and public phone service available.
:.Company Founding.:
Pay-Tel Communications, Inc. was founded by Vincent Townsend in 1986, shortly after divestiture. Between 1986 and 1989, Pay-Tel grew to be the largest private payphone company based in North Carolina. In 1989, the private sector introduced the "automated collect technology" and the inmate phone service as we know it today was born. In 1989, Pay-Tel Communications coordinated the efforts to win authority for inmate phone service in both North and South Carolina. Pay-Tel surveyed every sheriff and jail administrator in the Carolinas to secure information on the inmate phone service needs of confinement officers. Vincent Townsend, President of Pay-Tel Communications, testified in hearings before both State Utilities Commissions to present the information gained in the surveys. In 1989, Pay-Tel was awarded the authority to provide inmate phone service in North and South Carolina. Today, Pay-Tel owns and operates phones serving clients in Tennessee, Georgia, Virginia, North Carolina, South Carolina and Florida.
:.Industry Leadership.:
Mr. Vincent Townsend, founder and President of Pay-Tel, is a recognized leader in the telecommunications industry. His dedication and knowledge established him as a respected leader on state, regional and national levels, and his reputation earned him distinguished leadership positions in the numerous industry trade organizations, including the American Public Communications Council (APCC). As a recognized fraud prevention expert, Mr. Townsend has had numerous magazine articles published and also serves as the industry's representative on the Telecommunications Fraud Prevention Committee. (TFPC)
Because of Mr. Townsend's extensive involvement at all levels of the industry, Pay-Tel is well informed on the issues facing our industry and the implications for your business or facility. Armed with this knowledge, our experienced staff has developed programs that have positioned Pay-Tel to best take advantage of pending regulatory changes and to enhance revenues and increase our clients' commissions. Our commitment to abide by all industry regulations provides protection for our clients and gives them peace of mind from knowing they have selected a phone service provider who is a dedicated, long-term player.
