NEVER GIVE UP!!

• Maintained calendars for the Vice President/Managing Director, Associates & Analyst via Lotus Notes
• Arranged extensive travel for the Vice President/Managing Director, Associates & Analyst
• Assisted with various projects as requested
• Coordinated meetings or events with other assistants and executives
• Worked with assistants coordinating various events for our clients

  Received new duties, skills and projects daily

ADMINISTRATIVE ASSISTANT
Society of Certified Senior Advisors       12/02  –  6/04    

Administration

• Managed all general administrative duties including: copying, faxing, database maintenance, correspondence, mail, customer inquiries, etc.
• Created various reports and documents using MS Word, Excel & PowerPoint
• Completed monthly sales analysis (also used for payroll)
• Handled misuse of designation complaints/reports
• Handled misue of logo issues/reports
• Attended monthly Board of Standards meetings and took minutes
• Prepared agenda and minutes for the Board of Standards meetings
• Created and maintained a log of all cases heard by the Board of Standards
• Created and maintained a log of all misuse of the designation reported

• Helped coordinate the annual 2004 CSA Summit
• Prepared materials and worked with the Event Coordinator for the 2004 CSA Summit
• Arranged travel for the Vice President, Operations
• Maintained calendar for the Vice President, Operations via Outlook and ACT!
• Scheduled conferences, lunches, and client/vendor events for executives in the office
• Worked on campaigns geared to motivate the sales team
• Organized catering for various events
• Prepared a detailed Itinerary including flight, hotel, car rental and meeting information and any directions necessary

• Handled or researched customer complaints or requests before forwarding the information to the Vice President, Operations
• Handled all communication for all complaints phoned or mailed in that will go before the Board of Standards
• Requested authorization from members for use of their testimonials in the publications

• Was point of contact between employees and the company’s Professional Employer’s Organization (PEO) - Administaff
• Processed all new hire and termination paperwork
• Processed all benefit enrollment/change paperwork
• Coordinated meetings regarding employee benefits with the employees and the PEO
• Distributed temporary benefit cards to employees
• Processed payroll bi-monthly
• Calculated sales bonuses for the payroll period falling on the 15th of the month
• Communicated with Administaff (PEO) regarding any Human Resources comments or concerns of employees

Administration

• Managed all general administrative duties such as: filing, copying, database maintenance, correspondence, sort/distribute mail, etc.
• Helped create and format new forms for the department’s use.

• Maintained calendar and contacts through Outlook.
• Organized catering for database team meetings.
• Booked conference rooms and helped set-up any necessary equipment (i.e. laptops).
• Reserved any equipment necessary to conduct the meeting (i.e. InFocus machine).
• Set up conference calls and recording of meetings through Evoke Communications on Netscape Navigator.
• Completed VERY detailed minutes for 4 teams put together to create a new company database.

• Trained as back up for the authorization desk/hotlines offering limited technical support to business’ headend technicians and authorizing the companies affiliates to receive the signal from the satellite via an in-house system.
• Shared new policies and procedures with my department via Outlook.
• Managed all purchased publication renewals and relations.

• Managed projects using MS Project. Kept lists of all projects running and the tasks they might involve and the status of each of those tasks.

• Coded invoices and forwarded them to the proper personnel for signatures and processing.
• Processed expense reports and forwarded them to the proper personnel.

• Trained as second back-up to the company travel desk

IT ADMINISTRATIVE ASSISTANT
Nextlink       6/00  –  9/00    

(Temporary assignment while permanent employer was filming)

Administration

• Managed all general administrative duties such as: filing, copying, database maintenance, correspondence, distribute mail, etc.
• Created various documents and reports using Word and Excel.
• Managed cell phone distribution and kept a record of all employees with cell phones that included phone numbers and codes.
• Was first point of contact for the Western Region Director of IT
• Updated the western regions IT representatives on new policies and procedures via Outlook and Lotus Notes

• Maintained Regional Director’s calendar and contacts via Outlook and Lotus Notes
• Made extensive travel arrangements for the Western Region Director of IT and the 27 IT representatives
• Booked conference rooms and helped set-up any necessary equipment (i.e. laptops, speaker phones, etc.)
• Scheduled meetings and accepted meeting invitations from senior executives
• Completed minutes for the weekly team meetings
• Coordinated an off-site meeting for the 27 IT representatives in the 5 state region

• Kept lists of all projects running and the tasks they might involve, including the status of those tasks

• Maintained personnel files for all IT representatives in the Western Region
• Worked with a recruiter to locate and schedule interviews for new IT representatives

• Processed requisitions for any purchases over $500 through Oracle. Attended a three-day training to learn the Oracle account requisition software
• Coded invoices and forwarded them to the proper personnel for signatures and processing
• Processed expense reports for the Western Region Director and all IT representatives and forwarded them to the proper personnel

• Handled adding/removing software and printers for end users
• Made “seating charts” for all desk cubicles both occupied and unoccupied
• Removed PC Internet Proxy settings to enable employees to use the Packeteer Internet access
• Started learning the process for new hire PC set-ups

EXECUTIVE ASSISTANT
SEGFilms       1/96  –  3/01    

Administration

• Managed all general administrative duties such as: filing, copying, database maintenance, correspondence, sort/distribute mail, etc.
• Created various documents and reports using Word, Excel, PowerPoint, Access and Visio.
• Re-created the training manual used for the two training classes (on a temporary assignment)
• Volunteered my “spare” time to various departments to help with special projects (on a temporary assignment)

• Maintained calendar and contacts through Outlook.
• Arranged business travel arrangements for senior executives.
• Organized catering for high-level client presentations and company meetings.
• Arranged attendance to conferences and conventions for senior executives.
• Coordinated company summer picnic with committee (including getting permits for park access, catering, invitations, etc.)

• Completed the training course to get a better understanding of the work involved in the department I was a temporary for
• Screened incoming calls and placed calls upon request
• Initiated and maintained vendor relations

• Managed light Accounts Payable and Accounts Receivables manually
• Processed and/or approved timesheets for actors hired by the company

DATA ENTRY
Telecheck       9/93  –  7/95     

Administration

• Entered personal and bank information from batches of checks into the database.
• Helped my supervisor run & balance end of day reports.

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