Roger Lee Cornwall Jr.

16032 Sherman Way #134

Van Nuys, CA 91406

(818) 207-1089

rogcornwall@earthlink.net

 

Objective:                                                  A career oriented position where I can utilize my training and experience to contribute to my employer's productive operation.

5/2005 - Present Wall & Flooring HOME DEPOT
North Hollywood/CA

Floor Sales Associate in the Flooring & Wall Department. Home Depot Forklift Certified. Assist Customers with Ceramic, Stone, and Special Order Marble Tiles, Mastic, Grout, and Sealers. Armstrong Vinyl Sheet and Tile Flooring. Also included in our department is the 12 ft. carpet rolls, carpet runners, composite wood flooring and special order hard wood flooring. Particle board storage units by Do & Able. Department maintenance and stocking products on the shelves. I assist in all Departments.

 

Experience:                                     Interviewing Service of America/Various Call Centers                                                                      Van Nuys, CA

                                                                                                                        Telephone Customer Service Representative                                                                                                                1992 to 2005

·   Completed assignment with INQ to provide customer support and offer 30 day trial offers.

·   Data collector for telephone surveys, using Windows PC.

·   Specialized in remote and in house client monitoring.

·   Inbound telephone operator for this high volume call center specializing in the credit card catalog mail order industry.

·   Answered and dispatched resident's requests, entered department payroll for the LA City Wastewater Bureau of Sanitation.

 

                                                                                                                        Lumber City                                                                                                                                                                                                                                                                                                                                            Van Nuys, CA

                                                                                                                        Lumber Department Customer Service                                                                                                                                                    1989 to 1991

·   Salesman in the home improvement and construction industry.

·   Handled Purchase Orders for Lumber City's venders and special orders.

·   Loaded and unloaded trucks with forklift, and stocked products using forklift.

·   Used price gun to label prices.

·   Created custom window screens to order.

 

                                                                                                                        T&G Woodworks                                                                                                                                                                                                                                                                                 San Fernando, CA

                                                                                                                        Mill Worker                                                                                                                                                                                                                                                                                                                                                                                                     1989

·   Worked on a variety of Woodworking Machinery in order to manufacture decks, gazebos, and spa environments.

 

                                                                                                                        Sundowner Industries                                                                                                                                                                                                                                                                                  Van Nuys, CA

                                                                                                                        Machine Operator/Assembler                                                                                                                                                                                                               1984 to 1988

·   Operated machine parts using Stamp Press, Punchpress, Drillpress, and Brakes.

·   Assembled automobile accessories using Pop Rivet guns.

·   Worked on a variety of metal working machinery.

 

Education:                                             NRI Schools                                                                                                                                                                                                                                                                                                                                           Van Nuys, CA

                                                                                                                        Multimedia Programming Certificate                                                                                                                                                                                                                       2000

·   Multimedia Programming:  Introduction to microcomputers, Multimedia basics, Programming basics, Windows, BASIC, Liberty Basic, Asymetrix Multimedia Toolbook.