SUMMARY OF QUALIFICATIONS

Ambitious, hardworking, highly motivated, outgoing, “can-do” attitude, professional demeanor & appearance. Proven ability to meet & exceed sales goals, as well as build customer relationships, a proactive problem-solver with above average computer skills (available upon request). Willing to travel & relocate.

EDUCATION

LOUISIANA STATE UNIVERSITY, Baton Rouge

Bachelor of Arts Program / Communication Studies / Expected Graduation – May 2004

Minor in Business Administration• GPA in Major 3.75

TOPS Award Scholarship Recipient • 1999 – 2003

WORK HISTORY

RUTH’S CHRIS STEAKHOUSE, Baton Rouge, LA 5/2003-Present

Server and Trainer for an award winning upscale chain restaurant with more than 80 worldwide locations.

Provides exceptional customer service at a premium steakhouse, resulting in a high rate of customer satisfaction letters and compliments from guests.
Currently ranked “among the top” in sales, check average, wine sales and customer satisfaction.
Certified Trainer, having trained 15 employees.

SULLIVAN’S STEAKHOUSE, Baton Rouge, LA 11/2002-5/2003

Server for a 1940s Chicago Style steakhouse with 15 nationwide locations.

Suggested marketing techniques for promotion of music events and special dinners.
Consistently upsold beverages and appetizers that complement entrees.

CHILI’S BAR & GRILL, Baton Rouge, LA & Denver, CO 7/2001-11/2002

Server and Trainer for a contemporary American cuisine restaurant with 100s of locations in 22 countries.

Served as a Shift Leader, and earned certification as a Trainer, having trained 50 employees.
Recognized for displaying a “can do attitude”, and communicating positively to guests, co-workers, and management.

UNITED STATES SENATOR MARY LANDRIEU, Washington, D.C. 6/2001

Intern

Received constituent concerns via telephone, mail, email, & facsimile.
Documented and reported concerns to the Senator’s top aid.
Led constituent tours of the United States Capitol.

LOUISIANA STATE UNIVERSITY CHANCELLORS OFFICE, Baton Rouge, LA 6/2000-6/2001

Clerical Assistant

Responsible for maintaining Chancellor’s VIP/alumni mailing list.
Campus Runner/Project Manager.

LEADERSHIP AND COMMUNITY SERVICE

DELTA DELTA DELTA SORORITY 1999 – Present

Town Chairman for Recruitment

Devoted 30 hours/year to fundraising projects benefiting Children’s Cancer Services, Children’s Miracle Network, and Adopt-A-School

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