Charge up your phone
Can I see what I get
with TopUp2Talk compared with BT?
Who is this for?
Which phones can I
top up from?
Which phones can I
charge up?
What will the call
cost?
What happens if I
have a problem?
Can I charge up more
than £1?
Can I top up my balance?
Make
your call
Which access number
is best to use?
How can I get away
from having to dial the access number ever again?
How many calls can
I make?
How can I top-up?
General
Will I receive a
bill from Just Dial?
At what point will
I get charged?
Do have to wait for
the voice prompt to say my destination before dialing?
What is cost of a
national rate number?
Can I call a national
rate number from a mobile?
Can
I see what I get with TopUp2Talk compared with BT?
Simply click
here and compare our great rates with BT or calling
cards or any other providers.
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Who is this for?
Absolutely anyone and everyone, if you make international
calls, from any kind of phone - home, office or mobile
- and want low, low rates coupled with absolute convenience
then topup2talk is the service for you.
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Which
phones can I top up from?
Any phone that allows our 0901 numbers
to be called. Please remember that if topping up from
a BT phone the call will cost you exactly £1 every
time top up. If you have a service provider other than
BT then please check their tariff before topping-up
as some will charge different rates for the 0901 number.
If topping up with the text message
method then the service will work from any valid UK
mobile number on the T-Mobile or Vodafone or O2 or Orange
network
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Which
phones can I charge up?
Any phone - landline or mobile.
With the 0901 number please remember that you can only
charge up the phone that you call from. When topping
up via the text message method only the mobile phone
from which the text message is sent can be topped up.
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What
will the call cost?
£1 if topping up from a BT
phone using our 0901 number - remember we credit your
phone with £1 instantly. If you have a service
provider other than BT then please check their individual
prices before topping-up as some will charge different
rates for the 0901 number.
When topping up with the text message
method, the text message request you send for a £3
top-up will be charged at your standard mobile operator's
text rate. Each of the two text messages you receive
will cost 150p and will be credited individually one
at a time.
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What
happens if I have a problem?
Go to the contact us section of
the website and tell us exactly what is wrong. Click
here and we will investigate and fix the fault for you
as soon as we can.
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Can
I charge up more than £1?
Yes you can. Each top-up call is
£1 but you can make repeated top-ups. You could
- for example - put £5's worth of credit on your
phone by making five consecutive top-up calls (we do
restrict top-ups from any one telephone number to £10
per day and £50 in any 30 days - if you exceed
the limit you will not be charged for the attempted
charge up).
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Can
I top up my balance?
Yes. Repeat the original top-up
process - that never changes. If you have - for example
- 40p remaining credit and you top-up with another £1
you now have £1.40's worth of credit to make calls.
Simple!
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Which
access number is best to use?
You can use the access number 0207
124 6666 if calling from a mobile as this may be part
of bundled free minutes you may have on your particular
mobile contract. Or if you have free national /local
calls from your home/office phone.
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How
can I get away from having to dial the access number
ever again?
You can enter the access number
followed by a pause and then the full international
number into your phone memory. To see how on your mobile
phone click here
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How
many calls can I make?
As many as you want - you can use
the topup2talk service any time of the day or night
and can keep making calls up until your credit runs
out. Remember you can top up any phone you want at any
time.
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How
can I top-up?
You can use either method to top
up at any time. Your balance is simply incremented by
the relevant top up amount, for example; 40p remaining
credit and you top-up your number with another £1
you now have £1.40 available.
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Will I receive
a bill from Just Dial?
No, you will just simply see
an entry on your Telphone providers bill. The rate will
be either the providers National call rate or the rate
per minute ( as shown on this site ).
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At
what point will I get charged?
You will be charged from the point
that you are connected to the Just Dial Service. Therefore,
do not wait to be prompted for the full number, just
dial the access code followed by your FULL international
number
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Do
have to wait for the voice prompt to say my destination
before dialing?
When using
the Just Dial service you can dial your destination
at any trime during the voice promt and you will be
connected.
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What is cost
of a national rate number?
From a
BT phone the cost is 8 pence during the day and 4 pence
in the evenings.
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Can I call
a national rate number from a mobile?
Yes but
the rates will vary depending on your mobile operator.
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