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A quality process is expected to produce quality products efficiently. intend to enhance the maturity or the quality of an organization with the assumption that a matured organization will put its processes in place which in turn will produce matured products. In this paper, we first define an internal process model in a formal manner. Next, we define a generic quality model whose scope covers all the development processes and most of the supporting processes associated with the development phase. The generic quality model is a parametric template and could be instantiated in a systematic manner to produce the quality model for any individual process. |