Why
should you have your telephone bills audited? Because it will
cost you nothing and could save you a bundle!!
Every year
millions of dollars in unclaimed local telephone overcharges and refunds
go uncollected by unsuspecting utility customers like you. Local
bills are so complex that a recent study revealed that one local telephone
company had made errors on more than half the phone bills checked.
Investigators said that similar studies of phone companies around the nation
would yield similar results. Yet, most of us pay these bills month after
month without scrutinizing or challenging them.
Why is that?
First, as a consumer you assume the telephone companies are charging you
the lowest possible rates, and that those rates are set by a Public Service
Commission or Federal agency (such as the FCC) that requires them to charge
you the lowest legal rate.
Next, you
may be frustrated with trying to decipher and fully understand the bill
itself. Without a basic understanding of telephone bill concepts
and codes, it's difficult (if not impossible) to know if your telephone
bill is correct. Department managers are so busy with the operational
demands of their departments, they can't possibly do the detailed research
necessary to discover errors, correct the problem and obtain refunds.
Also, most
of us feel we have no option but to pay the bill or have our telephone
service cut off, never realizing that in many instances telephone bills
are as negotiable as the price of a used car.
It's amazing
that overpayments can go on year after year. This means you could
be due rebates for months and possibly even years – not to mention all
the money you could save in the future.
Our firm specializes
in auditing commercial local telephone bills as well as other telecommunications
services and service providers. As trained telephone bill auditors,
our representatives will:
Perform a
detailed analysis of your itemized local telephone bills based on our extensive
knowledge of rates, codes, billing procedures and the telephone company's
tariffs (fee structure granted by the Public Service Commission and FCC)
to insure you are getting the lowest possible legal rate. Also, we
will execute a cross check for computer, estimation and human errors
Negotiate
with the telephone companies and telephone equipment vendors to achieve
the best rate, terms, and refund for you.
In addition,
our auditors will recheck your bills in 90 days to verify that errors have
been completely cleared up.
We are so
confident that we will collect on your behalf, our firm does not charge
an hourly fee. Our service is strictly on a contingency basis.
If we find
no refund or rebate, you pay us nothing and you have the benefit of verifying
the accuracy of your billing. If we successfully obtain credits or
refunds and assist you with cost saving measures, we receive a percentage
of those savings.
I'll give
you a call within the next week to discuss how our service can benefit
your company. Or give us a call at (718) 527-4608 for more information
or to set up an appointment. If your company's telecommunications
expenses have not been audited within the last 3 years, you owe it to yourself
and your bottom line to talk with us.Call (718) 527-4608
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"The staff of the Public Service commission has recommended that Southern Bell be fined $50,000 for false billings to 40,000 customers totaling $600,000." -Miami Herald
"A
hospital in Brooklyn, New York received a cash refund of $102,268.21 for
telephone data circuits and trunks that had been ordered disconnected years
earlier but were still billed month after month."
"The New
York Telephone Co. made major errors on more than half the phone bills
checked in a recent study. Public Service Commission investigators
say that similar studies of phone companies around the nation would yield
similar results." -Moneysworth Magazine
"An explosion in the number of telephone lines, services, and rates is taxing phone company computers, costing users an estimated $160 million a year in overcharges." -The Los Angeles Times
"Utility
bills seem to be getting worse. They are indecipherable, lack itemization,
contain inflated or phony charges, and cost customers billions of dollars
a year." -Ralph Nader
