Sara M. Ivey
1341 Chestnut Street
Chico, CA 95928
Home Phone: (530) 566-9635
E-Mail: sara_h1980@hotmail.com
To whom it may concern,
Enclosed please find my resume that I am sending to you in response to your advertised position. Below is a little information about myself.
Since 1996, I have been in the secretarial/clerical filed. I think that you will find that my office skills as well as customer service skills to be superior.
In my prior jobs I have worked proficiently in Microsoft Office, Windows, data entry and have been involved in several other office duties.
When we have an opportunity to meet, I’ll elaborate on my work experience - which seems to complement your needs - I can be reached at (530) 566-9635.
I feel that both you and I can benefit from our experience of working together. I am looking forward in discussing the position with you. Available for interview at your request.
* Experience working with QuickBooks, ACT!, Works, and Internet.
Sincerely,
Sara Ivey
Sara M. Ivey
1341 Chestnut Street
Chico, CA 95928
Home Phone: (530) 566-9635
E-Mail: sara_h1980@hotmail.com
Salary: Negotiable
OBJECTIVE: To find a rewarding occupation that offers new opportunities while utilizing my experience. To be part of a hard working team.
QUALIFICATIONS: I am very energetic, an organized team player, self-motivated and possess excellent customer service skills. I am proficient in QuickBooks, ACT!, Works, Word, Excel, and several other programs; literate with MS Office, Windows systems, Internet, PageMaker, Adobe Photoshop, 10-key, alpha and numeric typing.
EDUCATION
2001 Chico Therapy Wellness Center Chico, CA
* Massage Therapy Certificate
1999-2000 Modesto Junior College Modesto, CA
* General Education, Computer Education, Anatomy/Sports Injuries
1995-1999 Hilmar High School - Diploma Hilmar, CA
* Emphasis: College Prep Classes
EMPLOYMENT
2002-2002 Heel and Sole Shoes aka InStep Shoe Store
- Sales Associate
- Cash Handling
- Customer Service
- Internet Sales
- Shipping/Receiving with U.S.P.S., FedEx, and UPS
- Inventory
- Checked orders, confirmed and canceled orders
- Daily filing
- Daily Close outs
- Phone Answering
- Check outs using Verisign
- Daily emailing
- Daily customer correspondence
2000-2002 Customer Service Representative, Diestco Mfg. Corp.
- Customer Service
- Maintained in-office calendar, keeping track of schedules/appointments
- Create and maintenance of client databases
- Checked orders, confirmed and canceled orders
- Greeted and assisted customers
- Data Entry
- Multi phones
- Collections
- Purchasing (office supplies, office equipment, shop accessories, etc.)
- Inventory
- Invoicing done in QuickBooks
- Sales Representative
- Shipping/Receiving with U.S.P.S., FedEx, UPS, and Conway
- Experience working with elderly, disabled, and pediatric patients
1999-2000 Secretarial, Golden Valley Trucking
- Customer Service
- Appointment setting
- Weekly Billing done in QuickBooks
- Daily scanning
- Daily filing
- Multi phones
- In charge of all driver info: Driving logbooks, weight logs, any C.H.P. information, etc.
- In charge of drug testing program
- Some dispatching
1999-1999 Cashier/ Counter Clerk/ Sales, Jiffy Lube
- Customer Service
- Multi phones
- Cash handling
- Inventory
1996-1998 Secretarial, Gemperle Enterprises
- Customer Service
- Daily filing
- Weekly A/R and A/P
- Multi phone
REFERENCES
Bonnie McCombs Gemperle Enterprises (209) 667-2651
Tina Bowerman Golden Valley Trucking (209) 538-3291
Ann Mora Character Reference (209) 537-6759
ATTRIBUTES: Honest, punctual, supportive, hard working, dependable, outgoing, friendly, and eager to learn and work well in a team setting.
