| We accept cash or cheque payments. Prices contained in our brochure are not
currently subject to VAT all payment by cheque must be cleared seven days
before the delivery |
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| The hire charge includes local delivery (CM postcode)
minimum order £100 and
the hire is for a three day period covering supply on the first working day
and collection on the third. The delivery covers delivery/ collection from
ground floor sites. |
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| All goods must be returned clean and dry, a 'dirty charge' of 20% of the
invoice value |
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| (of the washable item) will be made for this service. |
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| Lost and damaged goods will be charged at the replacement rate. |
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| If for any reason you are unable to check both quantities and condition with
our staff on collection our count and view as to condition is final |
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| A further charge will be levied if a further return collection is required
or items are not |
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| in their original containers. |
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| Cancellation of items within 24 hours will be charged at 50% of the hire
rate, cancellation |
| within 5 days of the delivery date will attract a 25% charge |
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| Any deficiencies or damage in transit must be reported within 24hours |
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| Genieserve does not guarantee exact
matching of any hire item or offer
warranty for suitability or third party liability. |
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| The hirer is responsible for the goods from the time of delivery/ collection
until they are |
| checked by our staff, when returned to our premises. |
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| It is the hirers responsibility to gain adequate insurance cover for the
hired items during the hire period. |
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| Linen hire includes all laundering, linen should be free from all debris and
kept dry, as |
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| mould causes irretrievable damage. All linen damaged by fire stains and
tears will be |
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| charged at full replacement rate |
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