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This is an explanation of the purpose of the form ...

Questions to collect data from user/general problem reporting

  1. What type of Computer System are you using?

  2. Pc Desktop
    Pc Laptop
    Apple Mac Desktop
    Apple Mac Laptop
    Other

  3. Which Operating System or version of Windows is installed on the Computer System?

  4. Which Internet Browser is installed on the computer system?

  5. What type of internet connection does the computer system is using?

  6. Is your computer system on a network connection?

  7. Yes No

  8. Does the computer system use a shared internet connection?

  9. Yes No

  10. What is the screen resolution the computer system is set to?

  11. 640 x 480 (or less)
    800 x 600
    1024 x 768
    1152 x 864 (or higher)

  12. What is the screen colour depth the computer system is set to?

  13. 256 (or less)
    16 Bit
    24 Bit
    32 Bit (or higher)

  14. Questions when reporting a dead link/icon

  15. Which page of the Website was displayed on the main window (center window) when you tried to access the hyperlink/icon?

  16. Which menu bar was displayed on the left side of the Website when the hyperlink/icon failed?

  17. Please enter the name of the hyperlink/icon that failed to respond?

  18. Did the hyperlink/icon generate a script error?

  19. Yes No

  20. Reporting a problem with a PDF

  21. Which webpage was displayed on the website, when you tried to access the PDF file?

  22. Which PDF file you were trying to access?

  23. Would you like us to mail you a product catalogue?

  24. Yes No

  25. Comments about the site

  26. How would you rate the quality of the Website graphics?

  27. bad poor average fair good

  28. How would you rate clarity of the icons and buttons used in the Website?

  29. bad poor average fair good

  30. How would you rate the Website menu system (did you find the menu's user friendly)?

  31. bad poor average fair good

  32. How would you rate the quality of the PDF files?

  33. bad poor average fair good

  34. How would you rate the overall quality of the Website?

  35. bad poor average fair good

  36. How would you the download speed of the Website?

  37. bad poor average fair good

  38. How did you find out about this Website?


  39. Did you find the product/information you are looking for on this Website?

  40. Yes No

  41. If you answered "No" to the above question, can you please enter the product/information you where looking for?


  42. General boxes

  43. Would you like us to contact you about this enquiry?

  44. Yes No

  45. Additional Information:


  46. Please provide the following contact information:

First Name
Last Name
Middle Initial
Title/Position
Company Name
Street Address
City/Suburb
State
Postal Code
Work Phone
Private Phone
FAX
E-mail

KR Computer Solutions
Copyright 2003 S.L.E Industrial Supplies PTY LTD. All rights reserved.
Revised: April 07, 2003