Education

1999 - 2004                   Saint Cloud State University      Saint Cloud, MN

Bachelor of Science degree in Management

·         Will be graduating in May of 2004 from the nationally accredited G.R. Herberger College of Business.

Professional experience

1998-present                 Sears, Roebuck, and Co.          Saint Cloud, MN

Merchandise and Customer Assist Lead (2004)

·         Supervisory position above a team of associates

·         Assist customers with their shopping needs

·         Assign tasks and duties daily to associates

·         Ensure efficiency and productivity is occurring with associates

·         Engage in Customer Service Manager duties; customer complaints, associate issues, store appearance, etc.

Cashier (2002-2004)

·         Rang up and bagged customers’ purchases

·         Actively sold Sears credit to customers

·         Assisted customers with questions and complaints

·         Provided good customer service

·         Trained in numerous employees

Sales Associate (1998-2002)

·         Assisted customers’ with their buying needs

·         Maintained our department

·         Thoroughly put up proper signs for sales ads

·         Maintained organized books for customer orders

·         Set displays

Community activities

Held a board position for the local high school marching band.  Was head of the monthly newsletter committee for two years.  Attended monthly meetings and produced a monthly newsletter.

References

Available upon request

Objective

Seeking a full-time position in the fast paced business environment.  Work well with a team or independently.  Very ethical and conscientious, I will be an asset to your team.