This is the email i got:
From "helpcentre@online.telstra.com.au"
Date Tuesday, July 1, 2003 6:30 pm
To Daniel Fiebig
Subject Re: Billing: Broadband ADSL (KMM11030501V47742L0KM)
Dear Daniel,
In response to your email dated 7/1/03 I trust the following will be of assistance to you.
Telstra BigPond can confirm that downloads from the GameArena site
are free.
However, a problem can occur if you were using free download management programs, for
example FlashGet which includes by default the automatic ability
for the application to select an alternate download point for the file if the GameArena free
site is unavailable. This is termed mirror search , and can mean the download could have
occurred from a charging site.
You should check this option on your particular download manager.
This problem was highlighted on the GameArena news page http://games.telstra.com/gamearena/news/item.php?id=735626
on 8July 2002.
If you have any further enquires, please contact us on 13 12 82.
Yours sincerely,
David
Telstra Representative
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Original Message Follows:
------------------------
The following question has been received:
Customer Information
---------------------------------------------------------------
E-mail Address: dfiebig@bigpond.net.au
First Name: Daniel
Surname: Fiebig
User ID: dfiebig@bigpond.net.au
Reference # 030701-000161
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Summary: Billing: Broadband ADSL
Product: Broadband ADSL
Category: Account Management, Usage and Billing
Contact Information: dfiebig@bigpond.net.au
Status: Solved
Question Type: Billing
Modem Speed:
Modem Make: Alcatel Speet Touch HOME
Operating System: Windows XP
Software: Don't know
Browser Version:
Discussion Thread
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I have 2 questions to ask:
1) I have found a much better deal then this one i'm currently with.
Would telstra be willing to compromise with the other deal? (6 gig a
month for $64 - i'm paying $90 for 3 gig) If not, then i might take my
adsl elsewhere.
2) I was on COGS last night playing an online game called Americas
Army. Now i was using the Telstra server which means the downloads
shouldn't count. yet it did. Please tell me why this happened.
