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Yen Tran
ytran@uh.edu
(713)667-4969

EXPERIENCE:
  • Familiar with Windows 98, 2000, xp, Microsoft Office 97, 2000, and xp.
  • Knowledge of PC setup and installation, as well as various peripherals, database, data entry and file updating.
  • Experience training individuals in system operations, as well as collections and customer service.
EMPLOYMENT: Houston Community College System
Lab Assistant
  • Conducted training of staff in computer system setup and operations.
  • Helping students deal with software, Microsoft Office, and troubleshooting.
  • Gained excellent experience in system operations and varous types of hardware and software.
1998-Present
EDUCATION: Univeristy of Houston
Major: Information System Technology
Courses included networking, internet application, SQL, Microsoft Access, HTML, Visual Basic.NET, System analyst and Human relations.

2001-Present
Houston Community College Systems
Major: Information System Technology
Associate in Arts degree. Courses included computer science, literature, technology, and bussiness.

1998-2001
VOLUNTEER: File Income Tax for IRS, Houston, TX
Volunteer Assistan Site Manager
Responsible for preparing and reviewing income tax paperwork for low income households

1999-Present
INTEREST:
  • Custom-built new computer systems and troubleshotting.
  • Internet communications and database programing study.