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Resume

YEN TRAN
713-667-4969
ytran@uh.edu

EXPERIENCE:

Familiar with DOS, Windows 98, 2000, xp, Microsoft Office 98, 2000, and xp.
• Knowledge of PC setup and installation, as well as various peripherals, database, data entry and file updating.
• Experience training individuals in system operations, as well as collections and customer service.
 

EMPLOYMENT:

Houston Community College System                     1998-Present
Lab Assistant
• Conducted training of staff in computer system setup and operations.
• Helping students deal with software, Microsoft Office, and troubleshooting.
• Gained excellent experience in system operations and various types of hardware and software.
 

EDUCATION:

University of Houston                                                 2001-Present
Major: Information System Technology
Courses included networking, internet application, database program, VB.NET, SQL, HTML, XML, system analyst and human relations.

Houston Community College                                     1998-2001
Major: Information System Technology
Associate in Arts degree.
Courses included computer science, literature, technology, and business.
 

VOLUNTEER:

Volunteer Income Tax for IRS, Houston, TX            1999-Present
Volunteer Assistant Site Manager
Responsible for preparing income tax paperwork for low-income households
 

INTEREST:

Custom-build new computer systems and troubleshooting
• Internet communications and database programming study