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YEN TRAN 713-667-4969 ytran@uh.edu
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EXPERIENCE:
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• Familiar with DOS, Windows 98, 2000, xp, Microsoft Office 98, 2000, and xp. • Knowledge of PC setup and installation, as well as various peripherals, database, data entry and file updating. • Experience training individuals in system operations, as well as collections and customer service.
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EMPLOYMENT:
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Houston Community College System 1998-Present Lab Assistant • Conducted training of staff in computer system setup and operations. • Helping students deal with software, Microsoft Office, and troubleshooting. • Gained excellent experience in system operations and various types of hardware and software.
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EDUCATION:
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University of Houston 2001-Present Major: Information System Technology Courses included networking, internet application, database program, VB.NET, SQL, HTML, XML, system analyst and human relations.
Houston Community College 1998-2001 Major: Information System Technology Associate in Arts degree. Courses included computer science, literature, technology, and business.
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VOLUNTEER:
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Volunteer Income Tax for IRS, Houston, TX 1999-Present Volunteer Assistant Site Manager Responsible for preparing income tax paperwork for low-income households
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INTEREST:
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• Custom-build new computer systems and troubleshooting • Internet communications and database programming study
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