Terri Schepps, President


Terri Schepps, President of Integrity For You, Inc. co-founded the company with Terry Rucker-Wilhite as a vision to provide proactive customer service to businesses that sought growth with customer contact. By creating consistent personal contact with the client’s customer after the sales process, the customer’s experience is greatly enhanced to levels shown to improve retention and profits for the client. Terri also serves as a board member of IFY.

Schepps vision of providing personal contact to customers came in noticing that many companies today were becoming focused on profits and getting away from personal contact with their customers. After further research, it became apparent that when customers were satisfied with a service and/or product and then validated by the client, the customer was more inclined to continue or increase their business with the client. This information was confirmed by two industry experts, Michael W. Lowenstein and Frederick F. Reichheld, which have been adopted as part of Integrity’s infrastructure.

Before joining IFY, Schepps gained experience by working very closely with other businesses on a consulting basis. Prior to consulting, Schepps worked with a leading natural gas supplier and was focused on accounting and customer service management. Over the years she has also served in many volunteering positions. She enjoys working with children and continues to be involved in many local organizations. Most recently she has been elected to serve on a local DISD high school PTA board.

Schepps is a native Texan and was born and raised in the DFW area. She has a vision of providing corporate leadership, by focusing on employees as well as clients to gain business success. She would like to have all participate in the success of our community by providing a stable and enjoyable work environment to give others the opportunity to fulfill their vision and dreams.

Schepps and her husband, Sheldon, live in Dallas, Texas with their 4 children.
 

 
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