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REPORTS AND DATA EXCHANGE |
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Our IT and Engineering organization will
customize reports to our clients that allow the client management team the
ability to gain market advantages from information about their customers,
including satisfaction levels, overall customer experience, reviewing
areas needing attention or improvement, accomplished on a proactive basis
before the customer takes negative actions. Data mining applications can
be designed from collected feedback in our personal contact and focused
correspondence centers as required by our client’s objectives. When time
is critical to contact large groups of customers, E-mail blast
applications can be designed to focus on quick contact and updating
customers of changes or new information, which becomes a supplement to our
other personal services.
The data formats that can be transferred are open to current industry standards and most methods such as comma-delimited files are easy to comply. Our databases include Access and SQL for most applications, with Oracle solutions on the high end for large clients. Data can be exchanged via email, web access, or with data-media (TAPE) transfer. We are also able to do data entry for clients that require that service as well as fulfillment programs customized as required. Please link to the “Have IFY Contact Me Request” in either the left-side bar on the Services page, or the Drop-Down box on our Home Page if you would like additional details of our programs and services. We look forward to designing a program custom fit for you very soon!! |