Customer Service Representative

Assists fans with questions and direct fans to their seats.

Conducts bag check security / scan tickets at the gates.

Provides a great game day experience at the ballpark for all fans.

Sells cell phone covers and accessories to customers in the mall.

Generated and maintains inventory lists and product placement charts.

Trained new employees, oversaw employees and assisted employees with problems and questions.

Processed product shipments, divided up product and distributed product among the 2 kiosks.

Calculated daily deposit and made the night drop and maintained the daily sales reports.

Graphic Designer

Laser engraved plaques, trophies, crystal & acrylic awards, name plates and name badges using CorelDraw and sand blasted crystal awards when needed.

Edited &/or redrew logos using CorelDraw to be engraved.

Assisted customers in ordering awards.

Graphic Designer / IT Assistant

Designed Microsoft PowerPoint presentations, posters, presentation materials and banners for a non-profit using CorelDraw and Microsoft Publisher for the web site and public presentations.

Edited logos and graphics using CorelDraw, Corel Photo-Paint and Photoshop to be used on the web site and public presentations.

Assisted in the development of the web site.

Setup and loaded software onto the computers in the computer labs and upgraded and maintained computers.

Assisted the owner in operating the business including making business decisions in the owner's absence.

Assisted in bidding jobs, took bids and purchased inventory.

Supervised 2 yard crews.

Maintained customer files, schedules and payment collections using Quick Books.

Designed flyers, order forms and magazine advertisements using Microsoft Word and Publisher.

Lasered logos and player names onto baseball bats, gloves, and home plate plaques using CorelDraw.

Edited logos using Corel Photo-Paint.

Managed the front office including customer service & ordering supplies.

Sold products to either walk-in customers or by phone and fax.

Shipped product worldwide using UPS & FedEx.

Assisted the plant manager in maintaining inventory reports quarterly and upon receiving product.

Calculated time cards and generated all reports and in-house signs using Microsoft Word and Excel.

Administrative Assistant

Assisted the ongoing operations of several family businesses including a real estate appraisal firm, one-hour photo lab, vending machines and a retail gift shop.

Type Setter

Contract position designing business cards, letterheads, brochures, political ads and other business related items.

•