Windows 98, Millennium,
Microsoft Office 2002 – Word, Excel,
Outlook, Powerpoint and Access
WordPerfect Office 2002 – WordPerfect, QuattroPro,
Paradox, ACT!
HTML, Microsoft Frontpage,
Macromedia Flash, Dreamweaver, Fireworks, Adobe Photoshop 7
Hardware and software installation, LAN
Administration
Typing 80 wpm, ten key, data entry
Office management and supervision,
scheduling and travel arrangements
Customer service, client
communications, purchasing and vendor communications
Report writing, professional correspondence, proof reading,
publishing
Accounts payable and receivable,
payroll, general ledger
Interpersonal communication, time management, business
presentations
12/2003 – Pres: GAINSystems
IRVING, TX (
Support
Services Manager/Office Manager
Provide
direct assistance to the VP of sales, and supports 9 sales representatives
Researches
new prospects, Updates and maintains ACT! database
Compiles
weekly and monthly reports using Excel
Maintains
calendars and makes travel arrangements
Maintains
equipment and orders supplies
Performs
special projects as needed
2/2003 – 10/2003: 7-Eleven Corporation
Administrative
Assistant
Provided
support to the Director, and the Sr. Supervisor of Merchandise Accounting
Compiled
weekly and monthly reports using Excel
Served
as content developer for the intranet web site
Created
and populated Access Database for departmental reporting needs
Maintained
calendars and make travel arrangements
Set
up conference calls and local meetings
Maintains
equipment and order supplies
Performs
special projects as needed
9/98 - 2/2002: The Jack Poe Co., Inc. Commercial Real Estate Appraisals
Office
manager/LAN administrator
Proofed
and published commercial real estate appraisal reports
Served
as point-of-contact to interface with clients
Established
and maintained effective vendor relationships
Prepared
proposals for appraisal contracts
Designed,
constructed and managed the company’s Local Area Network
Served
as desktop support
Managed
and maintained all office equipment
Performed
special projects as required
Scheduling
and travel arrangements
4/97 - 8/98: Dolphin Custom Cleaning Service Grand Prairie, TX
Owner/Operator
Prepared, distributed and followed
up on marketing promotions
Detailed residential property
interiors
Managed and maintained all company
accounts
3/92 - 4/97 Fidelity Investments
Southwest Irving, TX
Account
Representative
Performed retirement redemption and exchange processing
tasks
Managed portions of the asset-transfer process
Performed customer service and problem solving tasks
Prepared and set up various investment accounts
Assisted in the remittance processing procedures
Performed software testing
Conducted process measurements and suggested and implemented
improvements
4/85 - 3/92 Homemaker / Temp
employee
3/83 - 4/85 Specialized Medical
Management
Accounts
Receivable Assistant
Processed accounts receivables.
Performed customer service
Processed Medicare and Medicaid
Insurance and follow up tasks
7/79 – 3/83 Regal Builders General
Contractors
Secretary/Bookkeeper
A/R, A/P, payroll, reception, typing
proposals and filing