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Lorri S. Giddens

4106 Esters Dr. #2104, Irving, TX  75038     214-649-4898     not2cloudy@yahoo.com             

                                

 

SKILLS

 

Windows 98, Millennium, XP, NT

            Microsoft Office 2002 – Word, Excel, Outlook, Powerpoint and Access

WordPerfect Office 2002 – WordPerfect, QuattroPro, Paradox, ACT!

HTML, Microsoft Frontpage, Macromedia Flash, Dreamweaver, Fireworks, Adobe Photoshop 7

            Hardware and software installation, LAN Administration

Typing 80 wpm, ten key, data entry

            Office management and supervision, scheduling and travel arrangements

            Customer service, client communications, purchasing and vendor communications

Report writing, professional correspondence, proof reading, publishing

            Accounts payable and receivable, payroll, general ledger

Interpersonal communication, time management, business presentations

                       

WORK HISTORY

12/2003 – Pres:  GAINSystems                  IRVING, TX    (Chicago based)

                        Support Services Manager/Office Manager

            Provide direct assistance to the VP of sales, and supports 9 sales representatives

            Researches new prospects, Updates and maintains ACT! database

            Compiles weekly and monthly reports using Excel

            Maintains calendars and makes travel arrangements

            Maintains equipment and orders supplies

            Performs special projects as needed      

 

2/2003 – 10/2003:   7-Eleven Corporation   DALLAS, TX

                        Administrative Assistant

            Provided support to the Director, and the Sr. Supervisor of Merchandise Accounting

            Compiled weekly and monthly reports using Excel

            Served as content developer for the intranet web site

            Created and populated Access Database for departmental reporting needs

            Maintained calendars and make travel arrangements

            Set up conference calls and local meetings

            Maintains equipment and order supplies

            Performs special projects as needed      

 

9/98 - 2/2002:  The Jack Poe Co., Inc.  Commercial Real Estate Appraisals                                   

                                                                                    Dallas, TX

                        Office manager/LAN administrator

            Proofed and published commercial real estate appraisal reports

            Served as point-of-contact to interface with clients

            Established and maintained effective vendor relationships

            Prepared proposals for appraisal contracts          

            Designed, constructed and managed the company’s Local Area Network

            Served as desktop support

            Managed and maintained all office equipment

            Performed special projects as required

            Scheduling and travel arrangements

 

4/97 - 8/98:  Dolphin Custom Cleaning Service                  Grand Prairie, TX

                        Owner/Operator

            Prepared, distributed and followed up on marketing promotions

            Detailed residential property interiors

            Managed and maintained all company accounts

 

3/92 - 4/97 Fidelity Investments Southwest                       Irving, TX

            Account Representative

Performed retirement redemption and exchange processing tasks

Managed portions of the asset-transfer process

Performed customer service and problem solving tasks

Prepared and set up various investment accounts

Assisted in the remittance processing procedures

Performed software testing

Conducted process measurements and suggested and implemented improvements

 

4/85 - 3/92 Homemaker / Temp employee

 

3/83 - 4/85 Specialized Medical Management                   Arlington, TX

            Accounts Receivable Assistant

Processed accounts receivables.

Performed customer service

Processed Medicare and Medicaid Insurance and follow up tasks

 

7/79 – 3/83 Regal Builders General Contractors                Dallas, TX

                        Secretary/Bookkeeper

A/R, A/P, payroll, reception, typing proposals and filing

 

EDUCATION

 

Northlake College – AAS PC Support, GPA 3.5