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Nolan Habegger
302 Coach Lamp Lane
Houston, TX 77060-4306
(281) 591-8893
email: HabeggerND@aol.com
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 Click here to download my resume' in Adobe Acrobat's Portable Document Format (PDF).
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Objective
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A new media management position that will apply and enhance my existing skills in conjunction
with continued professional development. Seeking a stable organization
that promotes teamwork, encourages creativity and supports the
education and growth of its employees. |
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Profile
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Four years of supervisory experience. Seven
years of technical documentation planning, design and production.
Two years of web site design and development. One year of computer-based
training design and development. Nine years of internal and external
customer service. Excellent oral and written communication skills. [TOP] |
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RECENT ACHIEVEMENTS |
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Reduced the time to market for seventeen repair and maintenance manuals consisting of over 4,000 pages from six weeks to one day. The use of recordable compact discs (CD-R) and intranet technology decreased maintenance documentation production and distribution costs from $300 to $18 (an approximate 1700% savings).
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Created and maintained a department intranet site
used as a development benchmark by other domestic and international
departments. |
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Improved internal customer relations by developing
and emphasizing a standard documentation service delivery process.
Raised production quality through the establishment of style standards
and checking procedures.. [TOP] |
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AREAS OF PROFICIENCY |
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Team Leadership
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Representing department vision and
purpose in cross-functional meetings. Negotiating production deadlines
based on available resources and company priorities. Coordinating
production personnel to meet established deadlines. Collaborative
liaison between authors and end users.
Providing superiors with innovative, effective solutions
to problems of cost, quality, and reliability. Communicating company,
department, and personal vision to co-workers. Defining roles
and responsibilities based on individual passion, skills, and
temperament. Establishing an environment of positive team accountability
through individual ownership. Demonstrating desired results. Emphasizing
strength of character over personality. |
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Print Publishing
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Coordinating production, revision,
and worldwide distribution of print documentation. Completing
documentation project cost analysis. Evaluating documentation
requests to ensure they conform to company goals and objectives.
Creation and implementation of document plans, corporate style
guides, illustration guidelines and production specifications
for technical manuals, procedures, forms and reports. Data gathering
through research and subject matter expert interviews. Writing,
editing, and illustrating assembly and test procedures. Design
and application of interdepartmental document revision processes.
Moderate prepress preparation. Document distribution and archival.
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Internet/Intranet
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Developing and maintaining web
sites based on the end userís needs. Writing, editing and
illustrating content for sites. Online sites as distribution vehicles.
Advanced hypertext markup language (HTML) programming utilizing
forms, site maps, animated GIFs, sounds, search engines and other
interactive elements. Basic understanding of common gateway interface
(CGI) programming and open database connectivity (ODBC). Publishing
of multiple use documents (word processing, HTML, and portable
document format (PDF). |
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CD Publishing
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Supervising production, revision,
and worldwide distribution of electronic documentation using this
medium. Creating interactive catalogs and manuals that incorporate
sound and video. Designing functional and aesthetic user interfaces.
Computer-based training development (story boards, production
methods and scoring). [TOP] |
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EMPLOYMENT HISTORY |
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12/95 to Present
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Technical
Writer and Web Site Developer
Sperry Sun Drilling Services, a Dresser Company, Houston, Texas
Responsible for creating, revising, and distributing
maintenance documentation. Designed and maintained the text, graphics,
and functions of department intranet site, including online manuals,
course catalog, class schedules, and department information. Produced
CD labels, cover artwork and data masters. Collaborated with CD
replication vendors to establish turnkey production processes.
Coordinated writers, illustrators and programmers to achieve desired
results. |
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11/91 to 12/95
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Senior Graphics Clerk
Sperry Sun Drilling Services, a Dresser Company
Wrote, edited, and revised engineering procedures,
specifications, manuals, and forms. Produced complex isometric
illustrations from AutoCAD drawings. Collaborated with engineers
and technicians to ensure clear and concise information. |
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3/90 to 11/91
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Domestic
and International Customer Service Agent
Continental Airlines, Cargo Division
Researched and produced a manpower report which increased
operational staffing. Developed standardized quality assurance
reports used by upper management. Assisted customers in reserving
and tracing cargo shipments. Participated in both individual and
team projects. Wrote data summaries for cargo tonnage and for
time frame of delivery to meet standards. |
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11/88 to 3/90
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Site
Shift Manager
ABM Security Services, Conoco World Headquarters, Houston, Texas
Supervised a six-man contract security team in a
sixteen building office complex. Coordinated first response to
all fire, medical and safety-related emergencies. Assisted in
the establishing of site policies and procedures. Produced manuals
outlining safety and security information for departmental use.
Developed outline and course material to be implemented as on-site
training. Responsible for producing reports detailing emergency
and security incidents. [TOP]. |
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COMPUTER EXPERTISE |
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Software
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Macintosh OS and Windows 95
Adobe Acrobat 3.0, FrameMaker 5.0, PageMaker 6.0 and Photoshop 4.0, Macromedia FreeHand 7.0, Extreme 3D, and Xres, Microsoft Office95, SchedulePlus, and FrontPage, Allen Communications Quest Authoring, Internet Explorer 3.2 |
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Hardware
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Macintosh and IBM Clones
Power Macintosh, CD-R/CD-RW Recorders, Iomega ZIP/JAZ Drives, Intel Pentium, HP Laserjet Printers, SyQuest
44/88/2000. [TOP] |
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EDUCATION |
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5/96 to Present
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Liberty
Christian College
B.A. in Progress, Major: Christian Ministry
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PERSONAL DATA |
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Husband to Dielle, father to Joshua, 6; Isaiah, 3;
and Esther, 2. Enjoy family outings, hiking, reading, journal
writing and cooking. Active church lay leader and teacher. Interests
include apologetics, philosphy, science, and individual enrichment
through temperament analysis and passion assessments. [TOP] |
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Visit the Habegger Family Web Site. |
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