MARJORIE ROSE KENNEDY
5125 A Beverly Glen Village Lane
Norcross, GA 30092
770-903-1240
Technical Skills
● Programming logic, theory, structured development and software
development lifecycle
● Database Technology (Access, SQL)
● Software: Word, Excel, Dream Weaver, Crystal Reports, PowerPoint,
FrontPage, Flash, Fireworks 5
● Java, Visual Basic, HTML, Active Server Pages (ASP), JavaScript, VB
Script, Java Applets, Java Beans, Swing Applications, XML
Education
4/02-11/02 Computer-Ed Institute, Marietta, GA
Diploma: Computer Programming w/Web Technology
● 4.0 GPA
● Seven Academic Excellence Awards
● Four Perfect Attendance Awards
● Designed, created and implemented an Access/SQL database for
inventory purposes
Work Experience
July 2002-Present Rack Room Shoes Decatur, GA
MIT
● Supervise staff of three to six employees.
● Handle monetary transactions, including checks and credit cards with 100% accuracy.
● Responsible for nightly deposits of daily total sales.
● Consistently maintain and uphold company standards for customer satisfaction.
● Train employees in Loss Prevention techniques.
May 2002-July 2002 InterCity Courier Atlanta, GA
Office Manager
● Performed accounts receivable and invoicing (bi-weekly billing).
● Managed and efficiently dispatched multiple drivers.
● Customer Service.
● Maintained and managed customer accounts and resolved account issues.
January 2001-May 2002 Apple Courier Smyrna, GA
Customer Service Representative
● Accurately placed 100-200 orders daily via incoming calls.
● Scanned documents for customer storage.
● Assisted with accounting duties.
● Developed and maintained new customer accounts while consistently
keeping a positive attitude and friendly demeanor.
References Supplied Upon Request.