MY RESUME
PERSONAL:
Name: Akram Yusuf
Address: 13B Knight Street, Clayton South 3169
Telephone: (03) 9543 2278
0413 723 048
Email: akramyusuf@hotmail.com
QUALIFICATIONS:
Currently Doing a masters degree in Supply Chain Management at Swinburne University. Completed a ‘learn by doing’ course in networking in 2002. Graduated with a degree in Applied Science, majoring in Information Technology and Information Systems from Swinburne University in 2001. Graduated with Associate Diploma’s in Information Technology and Information Systems from RMIT in 1995.
KEY SKILLS AND COMPETENCIES:
I am competent in the use of SAP, Oracle, C++, Pascal, Fortran, Cobol, Clipper, PICK Basic, Visual Basic and Project 98. Have had extensive training in Dreamweaver, Fireworks, Flash, Coldfusion & Jrun.
I have experience in using Unix operating systems and Windows 98, NT, Windows 2000 professional and Windows 2000 sever. I am also proficient in setting up DNS, DHCP and MRTG Servers.
I have also configured and set up various Cisco routers.
PERSONAL CHARACTERISTICS:
Ability to cope under pressure
Quick leaner and always willing to learn
Reliable
Get along well with others and work effectively as part of a team
Work autonomously
Hard working
EMPLOYMENT:
July 2006 - Current - Officeworks Superstores
Operations Support Manager
Responsibilities include:
§ Manage Transport and Warehouse operations in Queensland and New South Wales
§ Manage ITrade database that trasmits all Officeworks International orders to CML ITrade.
July 2004 - July 2006 - Officeworks Superstores
Supply Chain Analyst
Responsibilities include:
§ Convert Suppliers to EAN way
§ Manage Distribution Centres.
September 2002 - June 2004 - Officeworks Superstores
Replenishment Coordinator
Responsibilities include:
§ Liase with suppliers..
§ Coordinate stores stock levels.
April 2002 - September 2002 - Group Services & Systems
Position Technical Consultant
Responsibilities include:
§ Handle all Macromedia Asia Pacific phone queries.
§ Handle all Network Associates phone queries.
§ Provide 1st level technical help to Macromedia & Network Associates
telephone queries..
§ Generate leads for Macromedia Asia pacific and assign those leads to
resellers in their respective countries.
§ Handle a variety of Inbound and Outbound telephone queries..
February 2002 - April 2002 Enel Networks Pty Ltd (Manage
Rio Tinto’s Networks)
Technical Assistant
Responsibilities include:
§ Installing Hardware & Software.
§ Setting Up DNS and DHCP Servers.
§ Setting Up and running MRTG for Rio Tinto.
§ Setting up Terminal Servers and Remote Access Servers
November 1999 - 2002 Original Levi’s Store
and Levi’s Factory Outlet
Position Sales Assistant
Responsibilities include:
§ Sunday store manager at the Original Levis store.
§ Saturday store manager at the Levi’s factory outlet.
§ Supervision of staff and training of new staff to company guidelines.
§ Customer Service.
§ Merchandising store to company guidelines.
§ Achieving store budgets and improving sales figures
February 2001 - August 2001 - CRS Technologies
Ltd
Position Sales Representative southeastern suburbs
Responsibilities included:
§ Sourcing new business for the company.
§ Oversee customer orders.
June 1995 - October 1999 - Just Jeans Group of Companies
Positions: Store Manager
Sales Assistant
Responsibilities included:
§ Achieving store budgets and improving sales figures
§ Supervision and training of staff to company guidelines.
§ Coordinating special promotions
§ Interviewing potential staff.
§ Coordinating in store staff meetings.
§ Customer Service.
§ Coordinating of store security and prevention of theft.
§ Managing the men’s wear department at Bourke Street.
§ Liaising with Levi’s representatives.
EDUCATION:
2006 - Current Graduate Certificate in Supply Chain Management
Swinburne University.
2002 Certificate in Networking
ENEL NETWORKS PTY LTD.
2000 – 2001 Bachelor of Applied Science (Information Technology and
Information Systems)
SWINBURN UNIVERSITY
Lilydale Campus
1992 - 1995 Associate Diploma in Applied Science (Information Technology)
RMIT UNIVERSITY
City Campus
1989 - 1991 Diploma in Information Systems
(Conducted by The Institute for Management of Information Systems, London).
AL KHAWARIZMI CENTRE
Abu Dhabi, UAE.
ADDITIONAL INFORMATION:
· Applied knowledge of the following:
* SAP
* Microsoft Project 98 * Oracle 8i. * Pick Basic
* Flash MX * Dreamweaver MX * Fireworks MX
* Coldfusion MX * Freehand 10.1 * Virus Scan 6.0
* Internet Security 4 * Jrun4 * Visual Basic
* C++ (Advanced) * Pascal * Cobol
* Dragon Naturally Speaking* Director 8.5 * Linux Red Hat
* Clipper * MS SQL * Unix OS
* Pivotal CRM * Cisco Routers * Data Warehousing
* Windows 95, 98, NT, 2000 Professional, 2000 server and XP.
· Other Interests
* Golf * Cricket *Rugby * Photography * Reading
* Socialising with friends * Experiencing different cultures
Languages:
* Fluent Spoken and Written Singhalese.
* Fluent Spoken Tamil.