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                   Curriculum Vitae for

                Jay Aleph Shattock

 

Contact Details

 

                        61F Knighton Rd

                        Hillcrest

                        HAMILTON

 

Phone: 07 856 4972

Fax:     07 856 4976

e-mail: jayaleph@wave.co.nz        

 

PERSONAL STRENGTHS

·      reliable punctual and efficient

·      work well under pressure

·      Good computer skills and quick to learn new applications

·      strong background in educational environments

·      effective client-focused communication skills

­                                                                                                                            

TASKS AND COMPETENCIES

Computer Literacy - Word ‘ 97 & 2000;  Windows 2000 & XP

Microsoft Outlook, pegasus & group-wise for e-mailing 

internet explorer & navigator for internet research

web-page design & development (personal)

brochure design & media advertising

General Administration & reception; Customer Service; client liaison;

community networking; client/community needs assessment

Team Leading; Staff control; staff training

skills development training (stress management; listening & counselling skills)

                                                                                                                            

Community Involvement

P.T.A. member & Treasurer

girl guides assn president; local committee

regional representative for national organisation committee

networker & co-ordinator of local community interest group

         


employment history

 

Departmental Assistant                The Waikato Polytechnic           1998 - current

 

Key Tasks:

·         answering course enquiries by phone and face-to-face

·         organising pre-selection interviews for prospective students and co-ordinating tutor timetables

·         processing student course acceptances, enrolments & final results

·         tutor support in respect of word-processing teaching documents; interim student reports; maintain databases

·         organising and completing correct enrolment and reporting procedures for block course trainees

 

 

Administrator                                  Relationship Services (Inc)           1989 - 1997

( formerly Marriage Guidance)

 

Key Tasks:

·         needs assessment prior to arranging counselling interviews for clients with appropriate counsellor

·         contacting Court referred clients to affect mediation conferences with all parties concerned

·         letters and reporting procedures completed as per Justice department requirements

·         counsellor/tutor support in respect of word-processing  documents; interim and final reports; maintain statistical databases

·         advertising/promotional materials developed and distributed/displayed at appropriate times/venues

 

 

Liaison Officer/Office Manager               Link House Agency                           1986 - 1989

 

Key Tasks:

·         needs assessment prior to arranging counselling interviews for clients with appropriate counsellor

·         all accounting administration tasks including invoicing, receipting, banking and financial record-keeping

·         community needs assessment & organising appropriate  programmes in conjunction with tutoring team

·         counsellor/tutor support in respect of word-processing  documents; interim and final reports; maintain statistical databases

·         advertising/promotional materials developed and distributed/displayed at appropriate times/venues

                                                                                                                                                           

Other Employment Includes:

 

Teacher-Aide/Relief teacher                      Hamilton Girl's Home School

Relieving Counsellor                                   The Waikato Polytechnic

Volunteer Counsellor/Social Worker         Commitment (Inc)

Officer Administrator                                   Fibreglass Products

Primary School Teacher                              Education Department

 

Education

Hamilton Girls’ High School

Hamilton Teachers’ College

Massey University - Extra-mural

University of Waikato - part-time Study

Summary of qualifications

 

School Certificate

University Entrance

Teachers’ College Diploma

Bachelor of Social Sciences

Post-Graduate Diploma -    Educational Studies (Guidance & Counselling)

  Waikato Polytechnic Certificate in Customer Relations                                     

              

Referees

 

Wendy Craig               Community Worker

                                      link house agency

                                      4 te aroha street

                                      hamilton

                                      ph: 855 2279

 

helen allan                 senior administrator (retired)

                                      Marriage guidance

                                      9 eames cres

                                      te mata r d 5

                                      thames

                                       ph: 07 868 4778