The following is a summary of the major issues reported by 10th Anniversary Club members concerning the Altec Lansing (ACS 450) speakers. Please read the disclaimer and use agreement before proceeding!
Note: The 10th Anniversary system will be referred to as the
"P133A" in this document. All trademarks and registered trademarks are the
property of their respective owners.
The 10th Anniversary systems included Altec Lansing ACS 450 Surround Sound speakers.
Some members reported that these speakers "hissed," "buzzed," or
"hummed." Initially, members were instructed by GW technical support to return
the speakers to Altec Lansing for service. In some cases the "repaired" speakers
worked fine. In other cases, the repair did not rectify the problem. GW then offered
members who were unhappy with the performance of ACS 450 speakers the option of returning
the speakers with the subwoofer for a $220 refund, or downgrading the speakers to the
shorter ACS 400 model, keeping the subwoofer, and receiving a $50 refund (plus sales tax
if you paid any on your original system).
The primary differences between the ACS 450 and ACS 400 model speakers are:
If you are experiencing unacceptable amounts of noise from the ACS 450 speakers, you
may still have the option to either return the speakers and subwoofer to GW for a $220
refund or downgrade the speakers to Altec Lansing model 400 speakers plus a $50 refund.
Call GW Customer Support at 1-800-846-2000 and request an RMA number to obtain a refund
or downgrade to the ACS 400 model.
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