Angela Frayle
Computer Skills
Windows 95; 98; ME; 2000; XP Macromedia Flash 4.0
MS Word 95; 97; 2000; XP Macromedia Dreamweaver
2.0; 3.0
MS Excel 95; 97; 2000; XP Adobe Photoshop 4.0; 5.5
MS Access 95; 97 Paint Shop Pro 5
MS PowerPoint 95; 97 HTML
WordPerfect 5.0 Cute FTP
Lotus 1,2,3 Cute MX
Simply Accounting for Windows Hardware & Software Installation
Career Summary
Four years experience in clerical work, three years experience
with database development & management, two years experience in customer
service, two years experience in web design, one year experience in
administration and marketing for home-based business, one year experience in
inventory
Budgeting, report writing, marketing analysis, word
processing, database, spreadsheets, multitasking, typing (50-60 w.p.m.), filing
Problem solving, communication, time management, public
relations
Bookkeeping, marketing, business communications
Reliable, cooperative, adaptable, honest, diligent, work
well under pressure
Education
1997
1998 National College
&
present Honors Business Administration
Subjects included Accounting,
Marketing, Small Business Management, Business Law, Business Communications,
Business Principles, Windows 95, Microsoft Works, etc.
Average of 91.4%
1996
1997 Academy of Learning
Micro Computer Business Applications
Successfully earned 11 credits in various computer programs, including
Lotus 123, Excel, MS Word, Word Perfect 5.0, Basic Bookkeeping, Simply
Accounting for Windows, etc
Average
of 92%
Professional Experience
2002 RMH
In-bound calls from customers for
Nextel
Assisted customers in choosing
cell phones and rate plans
Rerouted customer calls that
required service from different department
Used company specific computer programs to verify, record and update
customer information, place new orders
2000
2001 Wal-Mart
Customer Service Representative
Customer Service in Electronics
Department
Cash, Stocked Shelves, Zoned
department for tidiness
Used Telxon to check stock levels,
label products, pricing
1999 Financial Collection
Agencies Int.
Recovery Specialist
Used the Tact program on a
computer to enter notes regarding contact with debtors and payments
Contacted debtors through the telephone
on behalf of a client to recover past due money
Worked toward a quota of money to
bring in to the company each month
Volunteer Experience
2003
All-Star Reading Coach / Library Assistant
Provided one-on-one guidance to
grade 4 students as reinforcement of reading skills learned in classroom
1998
All-Star Reading Coach
Provided one-on-one guidance to
grade one students as reinforcement of reading skills learned in classroom
Played educational games to
increase student enthusiasm for reading
1985 Parks and Recreation
Leader-In-Training
Helped with childrens summer
parks programs
Assisted in supervision and
entertainment of 8-10 year-olds
Crafts, sports, games