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NEWS: Tellme Networks: 1-800-555-TELL (1-800-555-8355) -- Voice Portal Main Menu (NOT available from U.S. payphones)
http://www.1-800-555-tell.com/menu/
NEWS: HeyAnita: 1-800-44-ANITA (1-800-442-6482) -- Voice Portal Keywords (NOT available from U.S. payphones)
http://heyanita.com/VoicePortal/v_keywords.asp?
To find out who your current INTRAstate (inside-your-state, but outside your local region) Long Distance Provider is, dial 1-700-555-4141.
To find out who your Regional/Local Toll Provider is, dial 1-(your area code)-700-4141.
For Directory Assistance, dial 1-700-555-1212
AT&T Live Operator: 800-673-7286
To find out what your phone number is using the ANI (Automatic Number Information) feature, just call any of the toll-free numbers below for a recorded message telling you what your ANI (phone number) is...
"1-866-My ANI is" ( 1-866-692-6447 )
or dial 1-800-235-8378
1-800-444-4444 (follows by connecting you to MCI Customer Service)
AT&T: 1-800-532-7486 -- ANI is announced after language selection.
Automatic Number Announcement Circuit (ANAC) Test Call -- nationwide (Except for areas within Georgia)
800-555-1180
888-294-9681
888-TESTBRI
800-437-7950
101073217709889664
888-339-7277
800-314-4258
VoIP Touch-Tone Phone Commands
http://www.sipura.com/support/index.htm
VoIP Phone Boxes: Sipura Configuration Menu
Enable DHCP
1. Pick up the phone connected to Phone 1 and dial ****.
You will hear a voice promptsaying "Sipura configuration menu:
please enter option followed by the pound key, orhangup to exit”.
2. Dial 101# to enter the DHCP configuration voice menu.
3. Dial 1# to enable DHCP, then dial 1 to save your configuration settings.
4. Hang up the phone and wait 2 minutes.
Get Your VoIP IP Address
1. Pick up the phone connected to Phone 1 of the SPA-2000 and dial ****.
You will heara voice prompt saying "Sipura configuration menu:
please enter option followed bythe pound key, or hangup to exit".
2. Dial 110#. The system will now read back the IP address of your SPA-2000.
Pleasewrite it down.
Manually Assigning a Static IP Address
Members using static IP on their home network may wish to
configure the adaptor with static IP. If you have obtained a static IP
from your Internet service provider (ISP) and wish to configure your
adaptor with your
static IP settings, please follow theinstructions below:
1. You will first have to obtain the following information:
• IP Address • Default Gateway • Subnet Mask
If you are using a router, please contact your router manufacturer for
instructions
for retrieving this information from the router directly. If you are not
using a router,
please obtain the above information from your ISP.
2. Pick up the phone connected to Phone 1 and dial ****.
You will hear a voiceprompt saying "Sipura configuration menu: please
enter option followed by
the pound key, or hangup to exit".
3. Dial 101# to access the Static IP configuration menu.
4. Dial 0# to disable DHCP, then dial 1 to save the setting.
5. Dial 111# to access the IP Address Menu. Enter the SPA-2000's IP Address
followed by # (using * to represent “.” eg. 123*45*67*89# to represent the
IP address 123.45.67.89).
Press 1 to save the setting.
6. Dial 121# to access the Subnet Mask Menu. Enter the SPA-2000's Subnet
Mask followed by #
(using * to represent “.” eg. 255*255*255*0# to represent the mask
255.255.255.0).
Dial 1 to save the setting.
7. Dial 131# to access the Default Gateway IP Address Menu. Enter the
Internet
Gateway's IP Address followed by # (using * to represent “.”
eg.123*45*67*1# to represent the
IP address 123.45.67.1). Dial 1 to save thesetting.
8. Dial 161# to access the DNS Server IP Address Menu. Enter the Primary
DNS Server's IP Address
followed by # (using * to represent “.” eg.123*45*67*1# to represent the
IP address 123.45.67.1).
Dial 1 to save thesetting.
9. Hang up the phone. You have now completed the static IP configuration.
Go back up to the section, "Get Your VoIP IP Address" to verify.
Access your VoIP details on your connected computer:
1. Open your configuration page. To do so, type the following into your
web browser:
http://xxx.xxx.xxx.xxx/admin/advanced( "xxx.xxx.xxx.xxx" represents the IP
address of your SPA-2000)
2. Click on the Provisioning menu
3. In the text box marked Profile Rule enter one of the following addresses, based on
your location. If you have configured a local dialing prefix for your account via the
Freshtel website, use one of the Local Prefix addresses; otherwise, use one of
the other addresses. Each of these configuration files has been modified to provide
the correct settings for your local country.
(NOTE the underscores in “sipura_spa-2000” and “initial_xx” – to be sure, copy and
paste the appropriate line into the Profile Rule field instead of typing it).
Local Prefix:
Australia: http://www.freshtel.net/support/hardware/sipura_spa-2000/initial_au_local.cfg
USA: http://www.freshtel.net/support/hardware/sipura_spa-2000/initial_us_local.cfg
UK: http://www.freshtel.net/support/hardware/sipura_spa-2000/initial_uk_local.cfg
No Local Prefix:
Australia: http://www.freshtel.net/support/hardware/sipura_spa-2000/initial_au.cfg
USA: http://www.freshtel.net/support/hardware/sipura_spa-2000/initial_us.cfg
UK: http://www.freshtel.net/support/hardware/sipura_spa-2000/initial_uk.cfg
All Other: http://www.freshtel.net/support/hardware/sipura_spa-2000/initial.cfg
4. Click on the "Submit All Changes" button and close your web browser.
1. Enter the SPA IP Address. The IP Address can be announced via a
telephone connected
to the SPA. You may reach the announcement menu by pressing * * * * on a
phone connected
to the SPA. Press 1 1 0 # to have the he IP address read back to you.
The X's would be where you would type your IP address
http://xxx.xxx.xxx.xxx/admin/advanced
PAP2 Unlock and Reset
****73738#1
("73738" is the same as if you dialed, "RESET" on the touch-tone phone)
If that did not work, dial...
****322873738 then dial 1
("322873738" is the same as if you dialed, "FACTRESET" on the touch-tone phone)
Get VoIP phone boxe's Firmware Version
On your phone, hit the * key four times quickly. From here you can get info on the PAP2
and make
some configuration changes. Press 150# and it will say the Firmware version.
**** 150#
Teletypewriter Operational Notes
When using a teletypewriter, or TTY, People answering the phone will respond with their names and a short message followed by "GA" which means "go ahead."
When the other party types, "GA" you can start typing at this point and identify yourself at the beginning of the TTY call.
To end a turn in the conversation, type "GA", and the other person will begin typing again. Each person is expected to take a turn only after receiving a "GA" from the other party.
When you are done with your conversation, type
"GA to SK", meaning "go ahead to stop keying" or "good-bye", to let the person know you are finished with talking on the TTY.
Again, wait for the other party to type GA, then type your message.
At end of every message, type GA (Go Ahead, the equivelant of saying "Over" on a 2-way radio.)
The other person will have GA at the end of their message to let you know it is OK to Go Ahead (GA) and start typing your reply.
When you want to end the call, type:
GA to SK
(go ahead to stop keying)
This is the equivelant of saying "over and out" on a 2-way radio.
Other Common TTY abbreviations are:
GA = go ahead
SK = Stop Keying or good-bye
GA to SK = completing all messages and getting ready to hang up
U =you
XXX = mistake
HD = hold
Q = question mark
MSG = message
THX = thanks
Can you read me? = Checking if the message is clear and without garbled characters
When calling TTY users, let the phone ring at least 7 or more times before hanging up. Many deaf and hard of hearing TTY users rely on flashing lights to alert them to ringing phones. Flashers can take longer than sound to attract attention.
Callers should always identify themselves at the beginning of calls. Any other people who may be watching the conversation also should be identified.
Callers should use the standard abbreviations of GA, Q, HD, and SK.
Always tell TTY users when calls are going to be put on "hold" or transferred.
When TTY users type "Can you read me?" they want to know if the message is clear and without garbled letters and numbers. If the message is garbled, hit the space bar a few times. If this does not clear up the message, both parties should hang up and try the call again.
ABBREVIATIONS FOR TELETYPEWRITER (TTY/TDD) USERS
ABT About
AM Morning (to be used with numbers only)
ANS Answer
APPT Appointment
APT Apartment
ASAP As Soon as Possible
ASST Assistance
AVE Avenue
BEC Because (SEE CUZ)
BIZ Business
BYE Goodbye
CA Relay Representative
CD, CLD Could
CN Can
CO Company
CUL See you later
CUZ Because
DEPT Department
DR Doctor
ER EMERG Emergency
EDUC Education
EMPL Employee
FIGS Figures
ABBREVIATIONS FOR TELETYPEWRITER (TTY/TDD) USERS (cont.)
GA Go Ahead
GA TO SK GO AHEAD OR SIGN OFF (This allows the caller to make any
final comments or sign off as well)
GOVT Government
HAND Have A Nice Day
HCO Hearing Carry Over
HD, HLD Hold
ILY, ILU I Love You
IMPT Important
INC Incomplete or Incorporated
INFO Information
KIT Keep In Touch
LTRS Letters
LV Leave
MIN Minute
MISC Miscellaneous
MSG, MSGS Message, Messages
MTG, MTGS Meeting, Meetings
N AND
NBR Number
NE No Explanation of Relay Service
NITE Night
NOYB None of Your Business
NP No Problem
ABBREVIATIONS FOR TELETYPEWRITER (TTY/TDD) USERS (cont.)
OIC Oh I see
OFC Office
OK Okay
OPR Operator
OXOXOX Hugs and Kisses
PLM Problem
PLS Please
PLS HD Please hold
PM Afternoon, Evening
PRO, PROF Professional
Q, QQ Question Mark
R Are
RD READ
REC Receive
SERV, SVC Service
SHD, SHUD Should
SK Stop Keying
SKSK Ready to Hang Up
SS Social Security
ST Street
THRU Through
TKS, THX Thanks
TMR, TMW Tomorrow
ABBREVIATIONS FOR TELETYPEWRITER (TTY/TDD) USERS (cont.)
TTY/TDD Teletypewriter or
Telecommunications Device for the Deaf
U You
UR, URS Your, Yours
VCO Voice Carry Over
WD, WUD Would
XXXX Erases an error
Online TTY Relay services
AT&T
http://www.consumer.att.com/relay/
GoAmerica i711 Relay
Hamilton
MCI Global Relay
Sorenson IP Relay
Sprint
PHON: Sprint IP Relay (Secure Site, Adobe Flash Req'd to Load webpage)
http://www.sprintip.com/
http://www.sprintrelayonline.com/