1982-1986: Patrick Henry High School- Obtained High School Diploma
Ashland Community & Technical College
Click for transcripts or Contact information
2001-2004:Security Office Administration / Office Assistant:
Maintain and upgrading all security department computers, equipment and monitoring systems. Filing, spreadsheets, and all office support tasks.Responsible for issuance of State Identification Cards for Ashland Community College.
2000-2001: ComputerTech Support Agent:
Customer Service and Technical Support for Digital Subscriber Lines. Windows Operating Systems plus Macintosh OS. Use of multi-line phones, multi-tasking 8-10 applications per call,database and network navigation, troubleshooting and customer relations.
1994-2001: Telecommunications & Computer Fields:
Worked for various Marketing Research Companies, Collections and Financial Services Companies as a Collections Agent, WVA State Life and Health Insurance Agent, Customer Service Representative and Computer Technical Support Lines. Familiar with Windows 3.1 through XP, Microsoft Office XP Suite, Excel, Power Point, Access, and DBMS.