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My Objectives
My Qualifications
My Education
My Past Employment

Resume

Matthew T. Crosby
1723 Harlan Street
Ashland, KY 41101
(606) 326-0032
(606) 369-3212 (cell)
Email: diegoman68@hotmail.com
Mtcrosby68@yahoo.com
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Objectives:


To Obtain reliable employment in the Information Technology Field focusing in Network Administration or Support Staff. Back

Qualifications:

  • 10+ years of experience in restaurant and customer service industries; including managerial and store operations.
  • Familiar with credit, debit and have several years experience with:
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    Education:


    Ashland Community & Technical College
    Click for transcripts or Contact information

    1982-1986: Patrick Henry High School- Obtained High School Diploma
    2001-Present: Ashland Community College- Information Technology Currently have 70 credit hours completed, including Cisco Networking Academy.
    (Completion of curriculum in May 2003,Graduation in May 2004.)
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    Employment:

    2001-2004:Security Office Administration / Office Assistant:
    Maintain and upgrading all security department computers, equipment and monitoring systems. Filing, spreadsheets, and all office support tasks.Responsible for issuance of State Identification Cards for Ashland Community College.

    2000-2001: ComputerTech Support Agent:
    Customer Service and Technical Support for Digital Subscriber Lines. Windows Operating Systems plus Macintosh OS. Use of multi-line phones, multi-tasking 8-10 applications per call,database and network navigation, troubleshooting and customer relations.

    1994-2001: Telecommunications & Computer Fields:
    Worked for various Marketing Research Companies, Collections and Financial Services Companies as a Collections Agent, WVA State Life and Health Insurance Agent, Customer Service Representative and Computer Technical Support Lines. Familiar with Windows 3.1 through XP, Microsoft Office XP Suite, Excel, Power Point, Access, and DBMS.

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