& THE PUBLIC
Some things should be done in the privacy of your room, or at the very least, the restroom. But you spot people transgressing all too frequently. Here are the few pet peeves.
Rather than remain silent as others talk, successful people parrot what they hear, according to one author of a book about speaking and listening effectively. Echoing helps avoid misunderstanding by allowing you to make sure you've correctly interpreted the speaker's message. If not, can clarify or correct. To repeat skillfully:
PARAPHRASE. "So you're saying, the tuition of this school year has been increased by five percent, right?
REFLECT EMOTIONS. "You sound frustrated."
SUMMARIZE. "OK it's settled. Prepare the conference room for tomorrow at 2:00 PM. I'll send the memo to all concerned."
Employing this conversational technique, is playing verbal ping-pong... and you win this match.
Switching careers is a huge project that can last up to one year or above. Are you ready to make a change? Be sure you're not running away from a bad situation, but heading toward a great expectations. Here is a three-step plan for happiness in your next work life:
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Last Update Saturday, December 13, 2003 17:31
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