| WORK EXPERIENCE |
Salon Consultants International Inc.
Halifax, NS
Executive Assistant January 2000 - Present
Graphic Design/Marketing
- Designing tri-fold brochure (distributed to thousands of clients in Canada and the USA)
- Creating Corporate Logos consistent with brand identity
- Designing beauty show signage
- Producing artwork for Audio CD series
- Designing promotional items (sell sheets, mouse pads, rulers, calendars, etc.)
Web-Administration www.salonmastery.com
- Verifying and approving online self-registrations
- Performing mass email-merges and other communication to salonmastery.com users
- Maintaining accuracy of web database
- Assigning all members with usernames and passwords
Help Desk
- Providing counseling to program attendees following seminar
- Providing technical support to web site users
- Filling orders for journals, CD’s and other program materials (including invoicing & shipping)
- Maintaining an up-to-date client database and logging all help desk calls
Survey Project
- Administering leadership surveys to be completed by all associates of the Head Shoppe Co. Ltd. (Head Shoppe, Golden Clipper, Vitality Day Spa, Hair Design Centre & Resource Centre), tabulating/analyzing results and reporting trends
- Maintaining tracking log of all leadership survey results by quarter
- Administering client care surveys to all new clients of the Head Shoppe Co. Ltd. and affiliates
- Maintaining tracking log of all survey results by quarter
- Creating rotating schedule for survey completion due dates
Administration
- Creating/editing manuals, workbooks, audio CD Series and other program materials
- Creating/editing program presentations (PowerPoint, etc.)
- Coordinating Seminars (agenda, audio/visual equipment, room set up, food, etc.)
- Preparing contracts for trainers
- Tabulating program evaluation results
- Invoicing program host for trainers’ fees and expenses
- Inventory of all program materials
- Coordinating special projects and events
Precision Biologic Inc. Dartmouth, NS
Administrative Assistant June 1998 – January 2000
- Shipping dangerous goods (blood plasma) internationally
- Working with Canada Customs and FDA regularily, providing all paperwork required to clear highly perishable shipments detained at border
- Providing administrative support to all departments
AT&T Canada, Dartmouth, NS
Sales Representative, Summer of 1998 & 1999
- Assessing the needs of potential clients and pitching new promotions
- Fielding questions and offering solutions to existing clientele
- Setting and meeting personal sales targets
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