July 24, 2003

MM communications

2345 e. Broadway

Tucson AZ 85750

Dear MM communications,

My account number is 2343122345. When I received my monthly bill with the descriptions of calls I noticed that there were calls made on my account that were not correct. These calls were never made by me. I called your 800 number to talk to a technician but I was put on hold for as long as 30 minutes. I am sending this letter of compliant not only for the unmade calls but also for your very poor service. I would like to receive a written explanation to the whole situation and would like to see the correct actions you guys will take to make me happy with your services. If I do not receive great service next time and that you guys will apologize and compensate me, I will terminate my account when my contract finishes and I will not recommend your services to any of my friends and family. 

Sincerely,

Faisal AlSarraj