What is Juvio?
How can I sign up?
What is the cost?
What is a service member?
Is the service for free?
Is there a set up fee?
I don't have a credit card, how can I pay?
Can I use PayPal?
Can I cancel at any time? Is there a cancellation charge?
Is Juvio international?
I live internationally what are the extra costs?
How old do you have to be to join Juvio?
Does Juvio offer family plans?
Does Juvio offer corporate plans?
How long is my service contract, and is their any termination fee?
What does the service plan cover in terms of computer support?
How can I access this tech support?
What operating systems does Juvio support?
How does Juvio differ from the support that came with my product?
What languages does Juvio support?
Does Juvio have the ability to take over my computer and fix the problem for me?
Will Juvio come to my location and fix my computer?
Where is Juvio located?



What is Juvio?
Juvio is a 24-hour, 7-day-a-week Computer Tech Support Help Center. Recently featured in The Wall Street Journal, Juvio's Microsoft-Certified computer help technicians can help with all of your computer hardware and software needs (Mac included). Juvio's unique business plan brings the potential for incredible profits to anyone wishing to access our proven system. With an unheard of 98% customer retention rate and Juvio’s lucrative compensation package, the stability, longevity and income potential of this opportunity are second to none. An active and qualified Juvio Independent Associate Member can earn a comfortable residual income within a short period of time. Please visit the Juvio home page for further information.

How can I sign up?
Joining couldn’t be easier! Just click here to be taken to the sign-up area.

What is the cost?
The cost to become a Juvio Independent Associate Member is $7.00 per month and the technical support service is $34.95 per month.

What is a service member?
A service member is a person who joined Juvio to get technical support.

Is the service for free?
No, the service is not for free.

Is there a set up fee?
No, there is no set up fee.

I don't have a credit card, how can I pay?
Juvio accepts all major credit cards members may also use the Juvio online check acceptance program featuring quick and easy automatic debiting of your checking account so that you don’t have to worry about missing your service and jeopardizing your Juvio business opportunity.

Can I use PayPal?
Juvio does not currently accept PayPal as a payment option.

Can I cancel at any time? Is there a cancellation charge?
You may cancel your membership at any time. There is no cancellation charge.

Is Juvio international?
Yes, Juvio is international! The Juvio toll-free line is available to all U.S. and Canadian residents. international members are welcome to contact Juvio over a non-toll free line. All of the members can get help through email, chat, or instant messenger service in one of the many supported languages.

I live internationally what are the extra costs?
All costs are in U.S. dollars. There are no additional fees beyond those which may be charged by your financial institution for currency exchange if you live outside the U.S.

How old do you have to be to join Juvio?
You must be 18 years or older to be a Juvio Independent Associate Member.

Does Juvio offer family plans?
Yes Juvio have recently introduced a Juvio Family Plan that supports up to 4 accounts and 8 computers.

Does Juvio offer corporate plans?
Comming soon.

How long is my service contract, and is their any termination fee?
All of the Juvio memberships are on a month-to-month basis. There is not a start-up fee nor is there any termination fee.

What does the service plan cover in terms of computer support?
Juvio have an extensive list of supported items located in the website. Please refer to supported services.

How can I access this tech support?
Juvio live computer help technicians are available through the toll-free help line, email, chat, or instant messenger.

What operating systems does Juvio support?
Juvio currently supports all major operating systems for PC, Mac, and Linux. For a complete list of supported services please visit the supported services section.

How does Juvio differ from the support that came with my product?
Juvio is what tech support was always supposed to be. Juvio offer a higher quality of support that covers all of the software and peripherals running on your computer at one time. Traditional tech support covers just one item for a limited amount of time, and often enough, you’ll wait on hold for great lengths of time just to be rushed off the phone by someone claiming that the responsibility to fix your problem rests with whoever built your software or hardware. Juvio don’t just cover a computer or a software program, they support the most important component of your system…you, the user!

What languages does Juvio support?
The list is always growing, as demand increases in certain countries. For a complete list, please visit the supported languages section.

Does Juvio have the ability to take over my computer and fix the problem for me?
Juvio does have this ability. This is a process known as remote hosting. When both the technician and the customer feel that this is the best method for handling the problem, you can grant Juvio one-time permission to access your computer and fix the problem.

Will Juvio come to my location and fix my computer?
Juvio currently offer a very comprehensive tech support service that is completely off-site. If your problem is one of a small minority of problems that requires on-site assistance or physical replacement of parts, the Juvio technicians can offer you advice on finding a provider. At this time, Juvio does not handle on-site repairs.

Where is Juvio located?
JUVIO Corporation
8910 University Center Lane, Suite 100
La Jolla, CA 92122 USA