Were Your Customers Matter

Five Star Inc.

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Customer Relationship Management (CRM) is a business process that requires stakeholder commitment in support of the strategic objective that provides businesses with the capability to identify, acquire, and retain its most profitable customers. Through technology-enabled tools, objectives that consider existing information systems, combined with a software application, organizations are better positioned to manage and make sound decisions that lead to better service based on customer trends.

To contact us:

Heather Hawkins      hawkin31@email.franklin.edu

Walter Houghton       hought02@email.franklin.edu

Gloria Maldonado     maldon01@email.franklin.edu

Shawna Martorana   martor01@email.franklin.edu