Authorization for returns must be made via e-mail to us within 2 day of receipt of your order. We will only accept merchandise back in its original packaging and condition, with a note enclosed including your return authorization number. Freight charges for return will be the repsonsibility of the customer. A 30% restocking fee will apply to all returned merchandise and the freight is non refundable.
We do not accept returns on damaged products. All products damaged during shipping must have a claim filed with the shipping company by us and an a refund will be issued for the damaged pieces upon claim refund from the shipper company
We do not allow returns on products after they have been used or because of a size problem involving our horse tack pieces
Contact e-mail for returns and return authorization number: Dparkersales@aol.com