1. How do I place an order?
1. Call 1-800-570-7408 between 12pm and 7pm EST.
2. What color and sizes are available?
2. Call 1-800-570-7408 and find out what colors and sizes are in stock.
3. Can I fax an order to you?
3. Yes, you can fax an order to the same number, 24 hours a day.
4. What does the brochure # mean?
4. The brochure # is another number for us to tell exactly what item you are ordering. And what brochure it came from.
5. What is the shipping charge?
5. Shipping varies between $4.95 and $14.95 depending on the size of the order.
6. Who do you ship your packages with?
6. We ship with the United States Postal Service.
7. Do you have a physical store?
7. Yes, we do. The store is located in Center City Philadelphia. Our address is 1206 Chancellor St. Philadelphia, PA 19107.
8. Do you carry the same clothes in your physical store?
8. We carry more of a selection of clothing at our physical store. We are currently expanding our physical store to hold more women's clothing.
9. Why don't you except internet orders?
9. We would much rather you call us and let a human take care of your needs, rather than let the computer do the work. We also like to see first hand what our customers need, and want when they shop. We may include internet orders one day, but we would rather have the personal touch.
10. Can you send me a brochure to my house?
10. Yes, we can, call our 800 number and simply request a brochure and it will be mailed to you.
If you have any other questions call us at 1-800-570-7408 or email us here at Urban Moda
