All sales on custom instruments are final. Custom instruments are designed and built for each customer on a one by one custom basis. As per industry standards, custom ordered instruments may not be canceled once started. Time quotes for custom instruments may be affected by many factors, some out of our control, and therefore are only given as approximate finish times.
Custom work is not refundable. Orders that have been formally acknowledged by Stoneman Guitars and then confirmed by the customer are not refundable for reasons other than material or workmanship defect.
Defects in materials and workmanship will be adjusted by refund or repair as decided by Stoneman Guitars.
NOTE: I am WAY behind on work due to unforseen illness and other unfortinate circumstances. Please be patient. All orders will be filled as soon as is humanly possible!